Work from Home: Product Support Advisor for Dutch Speakers

Blu Selection; France; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading multinational company is seeking a Product Support Advisor fluent in Dutch and advanced in English to provide exceptional customer service from beautiful Piraeus, Greece. You will troubleshoot requests via phone, email, and chat, ensuring customer satisfaction in a vibrant multicultural environment. The role offers competitive salaries, a full-time schedule, and comprehensive relocation packages for non-local applicants.

Prestations

Competitive salary options

Full relocation package

Hotel accommodation for 4 weeks

Health insurance and vouchers

Free Greek classes and events

Qualifications

• Fluent in Dutch and advanced in business English.
• Strong customer service orientation and willingness to help.
• Quick to adapt and learn with robust problem-solving abilities.

Responsabilités

• Identify, respond, and resolve customer requests via multiple channels.
• Troubleshoot and address technical issues for customers.
• Assist customers with pre-sales and after-sales inquiries.

Connaissances

Native Dutch speaker

Advanced business English

Strong customer focus

Reliability and adaptability

Problem-solving skills

IT knowledge (iOS/MacOS preferred)

Ability to work in fast-paced environments

Team player

Description du poste

Overview

Discover the perfect balance between working and enjoying the sun as a Product Support Advisor for a multinational company. Are you fluent in Dutch and do you dream of an international work environment in a breathtaking holiday destination such as Piraeus, Greece? Then this opportunity is for you!

Your responsibilities and impact as a Product Support Advisor

• Identify, reply and solve customer’s requests via phone, email and chat
• Troubleshoot technical issues
• Assist in pre-sales and after-sales enquiries
• Ensure a high level of service and customer satisfaction

Skills, qualifications and interests you need to succeed in this role

• You are a native Dutch speaker with advanced business English
• You have a strong customer focus and always ready to help
• You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
• IT knowledge; familiarity with iOS and/or MacOS is preferred
• You are able to work in fast-paced environments
• You are a real team player and enjoy working in multicultural environments

What’s in it for you?

• A full-time job, 40 hours a week
• Competitive salary options with or without accommodation
• Schedule: Monday – Friday from 10:00 AM to 7:00 PM
• A multicultural environment: people from 76 countries working together
• A company offering you not only a job, but a full experience abroad
• A recognized training delivered by the biggest brands

A complete relocation package for non-local applicants including:

• Flight ticket to Greece
• Hotel accommodation for 4 weeks with breakfast
• Assistance in finding a flat + real estate agency fee paid by the company
• Other benefits: health insurance, vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company

Located in Piraeus, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.