Winter 25 / 26 - Hotel Assistant Manager

Alpine Elements; Morzine; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A hospitality service provider in Morzine is seeking an Assistant Hotel Manager to oversee daily operations and staff management. The ideal candidate has hospitality experience, is a natural leader, and fluent in English. Competitive salary and benefits including accommodation option are provided.

Prestations

Uniform provided

Staff meals

Training and development opportunities

Assistance to obtain a visa (UK only)

Qualifications

• Experience in hospitality, specifically front of house, housekeeping, and kitchen operations.
• Experience managing team members at a supervisory or management level.
• Conversational French is advantageous.

Responsabilités

• Oversee the day-to-day running of the hotel and its staff.
• Ensure excellent customer service is provided to guests.
• Manage staff and adhere to brand standards.

Connaissances

Team player

Clear communication

Ability to prioritise and plan

Motivated to achieve

Experience handling complaints

Description du poste

Overview

We employ up to 100 staff each season which gives Alpine Elements a unique advantage in offering the chance to work summer or winter and, if visa restrictions allow, back-to-back seasonal opportunities. With a variety of positions available, we are the perfect company to choose whether you are looking for a career progression or a one-off seasonal experience.

We are fully compliant with all immigration laws; therefore, we welcome all nationalities to apply that have an EU passport, a right to work in France in the form of a CDS, or are from a country where you can obtain a visa. We are one of the few companies that assist UK applicants to complete their visa paperwork, meaning all UK passport holders are welcome to apply, however the recruitment process has extra steps to obtain your visa and work permits. The majority of our guests are from the UK, therefore it is compulsory that all applicants are fluent in English to be considered for a position.

We are an active company, and we whole heartedly encourage our staff to get involved in mountain activities. Regardless of whether you are new to a sport, or a seasoned pro, we are confident you will find a home in France. We offer an encouraging environment for all levels of experience in a company where we actively look to promote from within.

Our recruitment process is designed to see the person behind the CV. Our personal approach enables us to achieve your goal of working a season, and making the most of that season, whilst delivering excellent guest service. We are looking for passionate applicants who can balance a demanding position whilst maintaining a good work / life balance.

Together we will ensure you will find & be in your element.

Responsibilities

As an assistant hotel manager, you will oversee the general day-to-day running of the hotel and its staff, whilst working alongside the hotel manager to ensure the best possible customer service is provided to our guests.

Managing staff and adhering to brand standards will be a part of everyday life, along with back-office duties such as rotaing, accounts, and filing compliancy paperwork in line with company expectations. You will ensure that the set staff standards for uniform, presentation and professionalism are always adhered to. You will be a natural leader and motivator who will work closely with the hotel team to inspire them to have a passion for what they do and the delivery of a seamless service which will exceed guests’ expectations. We are looking for candidates who already have experience in hospitality, specifically in front of house, housekeeping, and kitchen operations.

What we are looking for

• Motivated to achieve and encourage others to do the same.
• The ability to manage workload by yourself and delegate to the team where appropriate.
• Team player.
• Clear communication.
• Ability to prioritise and plan.
• Experience handling complaints, ability to think outside the box to resolve issues.
• Previous experience managing team members at a supervisory or management level.

Advantageous if you have

• Experience of dealing with disciplinary processes and / or training & mentoring.
• Conversational French.

Salary and Package benefits

• 35 hours a week working hours with a great work life balance. Full training and development available with great career progression opportunities.
• Salary is competitive, uniform is provided, and staff meals are included within the working shifts.
• Accommodation and assistance to obtain a visa (UK only) can be provided as optional extras.