Business Support Specialist

JD.COM; Paris; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Great location in Paris

Inclusive environment

Job summary

JD.com in Paris seeks an Operations Coordinator to oversee daily warehouse activities, coordinate processes, allocate resources, and drive efficiency improvements. The role involves close collaboration with suppliers and internal teams to ensure timely, cost-effective operations.

You will supervise temporary staff, handle expense reimbursement and reporting, and act as a key liaison between the local team and JD.com's headquarters in China.

Qualifications

• A bachelor's degree or above; degrees in logistics, supply chain management, business administration or related fields preferred.
• Work experience: no strict requirements; candidates with relevant experience in warehouse operations, procurement or administrative support are preferred; recent graduates welcome.
• Proficient in daily warehouse and office support processes; can handle multiple tasks such as supplier coordination, temporary staff management, and basic financial tasks independently.
• Good business understanding; align daily support tasks with business objectives and identify areas for improvement.

Responsibilities

• Oversee daily warehouse operations, including process coordination, resource allocation, and operational efficiency improvement.
• Manage supplier communication and procurement of materials and supplies to ensure timely and cost-effective availability.
• Supervise and coordinate temporary workers to maintain productivity and compliance with company standards.
• Provide financial support for expense reimbursement and reporting, ensuring accurate and timely processing.
• Act as a key liaison between the local team, JD.com headquarters in China, and various internal departments to facilitate smooth information flow and cross-functional collaboration.

Skills

Multi-language

Logistics

Procurement

Staff management

Finance basics

Education

Bachelor's degree or above

Job description

• Oversee daily warehouse operations, including process coordination, resource allocation, and operational efficiency improvement.
• Manage supplier communication and procurement of materials and supplies to ensure timely and cost-effective availability.
• Supervise and coordinate temporary workers (interim staff) to maintain productivity and compliance with company standards.
• Provide financial support for expense reimbursement and reporting, ensuring accurate and timely processing.
• Act as a key liaison between the local team, headquarters in China, and various internal departments to facilitate smooth information flow and cross-functional collaboration.

About you

• A bachelor's degree or above. Degrees in logistics, supply chain management, business administration, or related fields are preferred.
• Work experience: No strict requirements. Candidates with relevant experience in warehouse operations, procurement, or administrative support are preferred; recent graduates with strong motivation are welcome.
• Professional competency: Familiar with daily warehouse and office support processes; capable of handling multiple tasks such as supplier coordination, temporary staff management, and basic financial tasks independently.
• Business understanding: Good sense of operational needs, able to align daily support tasks with business objectives and proactively identify areas for improvement.
• Fluent in Chinese, French, and English

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.