Waiter/ess

Accor; Issy-les-Moulineaux; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Une position passionnante au sein d'une entreprise hôtelière renommée cherche un serveur/hôte qui saura offrir un service exceptionnel et personnaliser l'expérience des clients. Vous jouerez un rôle clé en accueillant les invités et en assurant leur satisfaction tout au long de leur séjour. Ce poste nécessite un bon esprit d'équipe, des compétences interpersonnelles solides et une capacité à travailler dans un environnement dynamique.

Qualifications

• Expérience antérieure dans un hôtel ou restaurant est un avantage.
• Capacité à rester calme et courtois en toutes circonstances.
• Capacité à travailler sous pression dans un environnement rapide.

Responsabilités

• Accueillir et servir tous les clients selon les normes les plus élevées.
• Gérer toutes les tâches de caisse assignées.
• Aider les membres de l'équipe à réaliser l'excellence du service.

Connaissances

Interpersonal skills

Problem-solving

Customer service

Description du poste

This job opportunity is with a planned starting date of 15th August 2025.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.

• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle and serve guests efficiently, with flair and courteous manner.
• Have a thorough understanding and knowledge of all Food & Beverage items, allergens, and the ability to recommend Food & Beverage pairings and upsell alternatives.
• Be a salesperson by upselling hotel promotions, especially in F&B.
• Assist other team members to achieve excellence in service and maintain cleanliness across the entire cluster.
• Be flexible and extend job duties to carry out any other reasonable responsibilities within your capabilities, including redeployment to different departments or areas if required to meet business demands and guest needs.
• Handle all cashier duties as assigned.

Qualifications

• Previous experience in a hotel or restaurant is an advantage.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.