Voice Technician Project Support

Vector Synergy; Mons; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A telecommunication company is seeking an experienced candidate for a role involving Cisco Voice Technologies and TDM. The ideal candidate should have a strong background in telecommunications with at least 3 years in Cisco-related technologies. This position is critical for ensuring a secure and functional IT environment in Mons, Belgium, involving installation, monitoring, and continuous improvement of IT systems.

Qualifications

• At least 3 years' experience with Cisco Voice Technologies.
• 3+ years' experience with Telecommunication Technology including TDM.
• 2+ years' experience with Virtualized server platform products.

Responsabilités

• Install, configure, monitor, and maintain commercial off-the-shelf technologies.
• Ensure healthy backend environments for end-user services.
• Implement continuous service improvement initiatives.

Connaissances

Cisco Voice Technologies knowledge

Telecommunication Technology experience

Virtualized server platform experience

Description du poste

Security Clearance

NATO Cosmic Top Secret /NATO Secret, in progress of upgrade to NATO Cosmic Top Secret

Location:

Mons, Belgium

Security Clearance

NATO Cosmic Top Secret /NATO Secret, in progress of upgrade to NATO Cosmic Top Secret

Reference No

RFQ 2025-0246 / Mons

Skills, Knowledge, Experience Required

• 3+ years’ experience with Cisco Voice Technologies - Problem solving, strong knowledge of Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems;
• 3+ years’ experience with Telecommunication Technology including TDM - Knowledge of managing call distribution lists, voice mailboxes, ISDN, TDM technologies, troubleshooting on Legacy TDM PABX integration to Cisco Voice Technologies;
• 2+ years’ experience with Virtualized server platform products - Good knowledge in managing VMWare vSphere and VMWare vCenter .
  
  

Desirable:

• 2+ years’ experience in supporting Exercise/Military Operations - Knowledge and experience either working with or being in the military IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support of exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in exercise and operations as well as day to day operational requirements of military bodies;
• 2+ years’ experience in supporting Units remotely - Knowledge and experience either working with or being in a remote support unit IT capacity specialized on Telephony service products (Cisco, legacy PABX, etc..) delivering support to daily activities, exercises or operations; Knowledge of use case scenarios of Telephony service products (Cisco, legacy PABX, etc..) in remote support units exercise and operations support as well as remote units supporting day to day operational requirements support of military bodies .
  
  

Duties/role:

• Leveraging industry expertise and best practices in installation, configuration, monitoring, and daily operation of commercial off-the-shelf (COTS) technologies and software in the collaboration area;
• Ensuring a healthy and functional backend environment that provides services to end-user devices with the required security and functionality;
• Improving fault tolerance and disaster recovery of IT systems by implementing continuous service improvement initiatives, thereby enhancing overall business continuity;
• Improving the maturity of IT Operations by standardizing and optimizing activities and documenting procedures .
  
  

Additional information: If you are interested, for further information, please contact the point of contact for this offer.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL [phone], FAX [phone], www.vectorsynergy.com , [e-mail]

• Niveau hiérarchique

  Cadre

• Type d’emploi

  Contrat

Fonction