Vietnamese Language QA Analyst

Appen; Any-Martin-Rieux; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Join a leading company for an exciting long-term project that enhances a customer service AI solution. You will work remotely, evaluating and improving an intelligent FAQ bot, while engaging with the e-commerce sector. This project allows flexible hours from the comfort of your home, contributing to the future of AI in customer service.

Qualifications

• Native Vietnamese speaker, located in Europe or specific countries.
• English proficiency at minimum B2 level.
• Background in QA/Quality Analyst is a plus.

Responsabilités

• Annotate and evaluate e-commerce-related text data.
• Identify system issues and contribute to solutions.
• Help improve AI-powered customer service bot.

Connaissances

English proficiency

Description du poste

Project Overview

Join an exciting long-term opportunity in the e-commerce space! This project focuses on enhancing the performance of an intelligent FAQ Bot customer service solution. You will help identify system issues, propose improvements, and evaluate responses from a full-cycle perspective.

Responsibilities

Annotate and evaluate e-commerce-related text data

Identify issues across the system and contribute to solution analysis

Help improve the accuracy and effectiveness of an AI-powered customer service bot

Qualifications

Native Vietnamese speaker

Currently located in European regions or in United Kingdom, Brazil, Canada, Israel, Japan, South Korea, Philippines, or Malaysia

Experience In The E-commerce And/or Customer Service Industry Preferred

QA/Quality Analyst background is a plus, not required

English proficiency: Minimum B2 level

Must have access to a laptop or desktop (Windows 10 or later, macOS, or Linux)

Duration

Start Date: August 2025

End Date: January 2026 (6-month engagement)

Expected Workload: 4–8 hours/day

Next Step

Before onboarding, please complete this short survey so we can understand your availability and experience:

https://forms.office.com/r/cYfQjTwCwM

Apply now and help shape the future of e-commerce customer service through AI!

This role is a project-based opportunity with CrowdGen, where you will join the CrowdGen Community as an Independent Contractor. If selected, you will receive an email from CrowdGen regarding the creation of an account using your application email address. You will need to log in to this account and reset the password, complete the setup requirements, and proceed with your application for this project-based role.

Make an impact on the future of AI – apply today and start contributing from the comfort of your home.

$0.40 - $0.40 one-time

Pay rate is based in USD