Vendeur polyvalent (H/F/NB)

Lego Group; France; Hybride; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Family Care Leave

Life and disability insurance

Wellbeing programs

Colleague discount

Bonus scheme

Hybrid work policy

Résumé du poste

LEGO Group in Levallois-Perret is seeking a versatile sales associate to greet every guest, handle checkout procedures, and maintain a welcoming store environment. You will help stock and merchandise, assist customers with product choices, and promote loyalty services while ensuring safety and brand standards.

With a focus on service excellence, you will contribute to a fun, dynamic retail experience, supporting team collaboration and offering an engaging shopping journey for all visitors.

Qualifications

• Retail experience in a demanding customer service environment.
• Flexibility to work varying shifts, including weekends.
• Strong interpersonal skills and teamwork orientation.
• English proficiency is an asset.

Responsabilités

• Greet customers and operate the cash register with professionalism.
• Maintain clean, safe, and visually appealing store displays.
• Assist in receiving and stocking merchandise following standards.
• Engage customers with LEGO products and provide product recommendations.
• Promote the VIP card and other relevant services; collect feedback.

Connaissances

Retail experience

Customer service

Flexibility

Team player

English proficiency

Description du poste

## Vendeur polyvalent (H/F/NB)Apply: Levallois-Perret: Full time: Posted Today: 0000038129**Job Description**Core Responsibilities:• Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations• Resolve customer issues and report challenging situations to manager• Customer engagement • Use of promotional materials, loyalty programs LEGO est le leader mondial du jouet et propose des produits ludiques, créatifs et stimulants pour les enfants mais également pour les plus grands. Nos LEGO stores sont le porte flambeau de nos valeurs qui intègrent la qualité, l’imagination, la créativité, l’amusement, l’apprentissage et la bienveillance. Notre rôle est de créer une expérience unique pour chacun de nos visiteurs. Ce que nous vous offrons : La mission de LEGO est d’« Inspirer and Développer les Constructeurs de Demain ». Notre objectif est de l’appliquer également à nos collaborateurs. Dans cette perspective, nous leur offrons un environnement de travail fun et stimulant et les soutenons dans leur développement personnel et professionnel. En tant que véritable ambassadeur de LEGO et de ses valeurs, les missions principales du **vendeur/caissier (H/F)** s’articulent autour des axes suivants :* Accueillir chaque client de manière personnalisée via un accueil chaleureux, convivial et amusant (par le jeu)* Animer les aires de jeux pour faire découvrir nos produits* Conseiller et Vendre : grâce à votre écoute et votre expertise produits, vous orientez le client dans ses choix* Encaisser selon nos procédures et standards* Fidéliser notre clientèle en proposant la carte VIP et tout autre service pertinent.* Encourager le feedback de nos clients de sorte à optimiser notre qualité de service (NPS).* Mettre en place le merchandising et le visuel des produits en magasin* Participer à toute autre activité selon les besoins du magasin.Cette liste de missions n'est pas exhaustive et vous pourrez vous voir confier des responsabilités annexes par le(a) directeur(-rice) du LEGO store ou son adjoint(e).Compétences requises* Bonne présentation.* Une expérience retail dans un environnement exigeant et centré sur le service client.* Motivation à travailler dans un environnement dynamique et d’y apporter sa contribution.* Polyvalence, disponibilité, capacité à travailler à des horaires flexibles, incluant le week-end.* Autonomie, sens de l’organisation, rigueur, proactivité, ponctualité et assiduité.* Aisance relationnelle, esprit d’équipe et sens du service client.* La maîtrise de l’anglais et une expérience de travail avec des enfants seraient des atouts.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.**What’s in it for you?**Here is what you can expect:**Family Care Leave** - We offer enhanced paid leave options for those important times.**Insurances** – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.**Colleague Discount** – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.**Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.