User Experience (UX) Director Consumer Science & Superiority

Danone; Gif-sur-Yvette; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

A leading company is seeking a User Experience (UX) Director to join their global team. This role focuses on driving product superiority, leading consumer science initiatives, and spearheading UX digital transformation. The ideal candidate will have extensive experience in consumer research and strong leadership skills to inspire a motivated team. Join a dynamic environment dedicated to health through food and innovative product design.

Qualifications

• Minimum of 15 years in consumer research with leadership track record.
• Deep knowledge of consumer research methodologies.

Responsabilités

• Drive product superiority program for R&I worldwide.
• Lead consumer science team to deliver insights for innovation.
• Own UX digitalization roadmap and pilot AI tools.

Connaissances

Leadership

Communication

Data Analysis

Strategic Insight

Description du poste

Short Intro and About the Job

We are recruiting a User Experience (UX) Director Consumer Science & Product Superiority to join our UX global team. Danone’s mission is to bring health through food to as many people as possible, and we believe that only delicious food experiences will engage people towards healthier food habits. UX is a key function within Research & Innovation that transforms consumer and sensory insights into product design levers to create product experiences that consumers love. As we don’t take our product’s value for granted, we assess through the product superiority program that consumers prefer our products compared to our industry peers.

Our ambition is to raise our game on product design and consumer experience and deliver differentiating healthy food that excites all the senses, cues our brands and benefits, and increases consumer preference.

We work in a multidisciplinary business environment, partnering with leading-edge scientists and agencies. This role will help future-proof and deploy consumer science expertise, drive the Product Superiority program, and lead the UX digital transformation across our business. You will lead the consumer science capability and build a strong, motivated team that can make a difference. In this role, you will inspire, provoke, and enable transformational action from the product superiority and digitalization programs. You will provide clear, actionable recommendations that drive business growth to senior partners.

Main Responsibilities

1. Drive product superiority program for R&I worldwide, utilizing the best consumer methodologies, tools for reporting, and clear KPIs. Ensure methodology deployment across regions and collaborate strongly with key stakeholders to leverage insights.
2. Lead consumer science team: deliver fundamental consumer insights and activate them in category projects to guide medium- and long-term innovation for global brands.
3. Lead UX digitalization roadmap: own UX data, design tools to analyze and leverage meta-learnings from databases, and pilot AI tools for consumer insights.
4. Develop teams and talent: implement upskilling programs and grow a pipeline of talented consumer scientists.
5. Co-build UX function strategy: contribute as part of the UX board.
6. Manage UX project portfolio: prioritize resources aligned with strategic priorities.
7. Foster global UX community: facilitate regular meetings or webinars.

Main Interactions/Stakeholders

• Direct report to VP UX, managing a team of 8 and leading a global UX community of 120 people.
• Governance: Member of the UX Board and active participant in the R&I extended leadership team.
• Stakeholder ecosystem: UX community (global and regional), R&I categories team, global marketing & SIA (CMI), Quality, C&P, data management, IT, and IRO.

About You

We seek a candidate with strong behavioral and functional capabilities to shape the future of User Experience at Danone. The ideal candidate will have:

• A minimum of 15 years in consumer research with a successful leadership track record.
• Deep knowledge of consumer research methodologies and strategic insight generation.
• Excellent skills in structuring, analyzing, and synthesizing complex, multi-source data.
• Forward-looking, strategic vision, and a passion for consumer-driven innovation and science impacting health through food.
• Strong leadership, influence, and communication skills, with experience managing cross-functional teams.
• Ability to manage multi-layered relationships across consumer, business, and leadership levels, demonstrating resilience, adaptability, and business acumen.

About Us, Our Offer, and What's Next

One Planet, One Health - BY YOU!

Our core values—HUMANISM, OPENNESS, CLOSENESS, and ENTHUSIASM—serve as our compass.

Every decision you make impacts our economic and societal performance and helps us achieve our ambitions.

At Danone, you can be yourself. We believe it is up to YOU to define how you work, develop, and progress.

Join us to work in a challenging, authentic, and caring environment.