Notre client est une société leader de la vente de solution clé en main de facing et merchandising pour optimiser les ventes des produits en grande-distribution.
Assistant(e) commercial(e) Trilingue – Français/Anglais/Allemand
CDD 12 mois (pré-embauche) basé à Courbevoie (Métro Ligne 3 ou Ligne J – arrêt Asnières à 5 min à pied ou possibilité de parking).
2 jours de télétravail par semaine autorisés après les 4 mois de formation. Travail en 35h du lundi au vendredi.
Equipe de 8 personnes
Votre mission :
Coordinate and monitor the progress of customer orders through the system ensuring their accuracy and provide administrative support to Sale Manager and Account managers, if applicable.
Main Responsibilities:
- Proactively track order progress, identifying problems, developments and potential problems.
- Enter sales quotas, orders and purchase orders in the system.
- Communicate the order requirements to internal teams for the execution of the orders in a timely manner.
- Preparation and processing of packing lists in a timely manner
- Organize customer deliveries, including quotes, prepare freight orders and administer all freight shipping global shipments.
- Attend client meetings with the Sales Manager or Account Manager.
- Enter accurately information in the Company’s database, including via Excel.
- Liaise with customers, the warehouse and suppliers regarding the logistics of delivery.
- Advise and respond effectively to customer questions or requests
- Deal with all customer service issues, including complaint handling and customer feedback forms.
- Preparation of PowerPoint presentation for clients.
- Preparation of sales meeting reports for the Key Account Manager and the Sales Manager, as needed.
- Participate in French and European fairs, if necessary.
- Update the summary report for all sale orders.
- Plan and monitor, on time and on budget, internal and external installation services as required by project requests and facilities.
- Assist in answering incoming phone calls received by the Company.
- Perform any other tasks assigned by the Line Manager
SKILLS AND EXPERIENCE
- Niveau bac+4/5 – jeune diplômé(e)
- Allemand et Anglais courant (C1) / français bilingue ou natif
- Excellente maîtrise d’excel
- Rigueur, organisation, multi-taches
- 1 à 2 ans d’expérience sur un poste similaire (ce peut être une alternance).