Travel & Expense Manager F/H

JR France; Orléans; Sur place; EUR 55 000 - 80 000; Plein temps

Résumé du poste

A leading company in clinical research is seeking a Site Start-up Manager to oversee operations and personnel development. The successful candidate will manage day-to-day activities, ensuring adherence to quality standards and provide mentorship for the SSU team. Strong experience in clinical research and leadership is essential for this role.

Qualifications

• 6+ years in clinical research with Site Start-up experience required.
• Leadership experience or competencies are evaluated.
• Fluency in English is required.

Responsabilités

• Oversee day-to-day SSU activities and ensure quality standards.
• Manage FTE allocation per project and mentor personnel.
• Participate in hiring and onboarding of new SSU staff.

Connaissances

Leadership

People management

Communication

Organizational skills

Analytical skills

Interpersonal skills

Formation

Bachelor's degree in life sciences

Outils

Microsoft Office

CTMS

eTMF

EDC

Description du poste

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Job Description

Position Summary:

Manages and oversees the day-to-day activities of Site Start-up (SSU) personnel in accordance with Standard Operating Procedures (SOPs), regulatory directives, and study-specific plans, with an emphasis on effective resourcing and personnel development. Provides oversight and leadership for site start-up project delivery; coordinates inter-departmental and client communication; and helps resolve administrative, personnel, and project issues.

Essential Functions:

• Develop, mentor, manage, and coach SSU personnel to ensure quality standards are maintained.
• Advocate for individual career development and responsibility.
• Maintain routine 1:1 meetings with SSU personnel for task management and career development.
• Serve as SME support for Site Start-up activities.
• Ensure SSU personnel work to high-quality standards and comply with SOPs, guidelines, project plans, and regulatory requirements.
• Ensure SSU personnel have proper resources, training, and access to systems.
• Contribute to training plan development and hold personnel accountable for training goals.
• Ensure administrative tasks are completed accurately (e.g., time entry, billing, expense reporting).
• Participate in interviews for new SSU personnel and support onboarding processes.
• Develop and maintain standards and processes for staff, ensuring quality execution.
• Manage FTE allocation per project, aligning work with budgets.
• Provide ongoing feedback, development, and coaching, including performance reviews.
• Participate in department meetings and internal initiatives.
• Perform other duties as assigned.

Qualifications:

Minimum Required:

• Bachelor's degree in life sciences or related field, or equivalent experience.
• At least 6 years in clinical research, including extensive Site Start-up experience.
• Leadership experience or demonstrated competencies.
• Knowledge of GCP/ICH guidelines and clinical development process.
• People management skills.
• Experience with resource management and team environments.
• Proficiency in Microsoft Office and clinical software (CTMS, eTMF, EDC, etc.).
• Strong communication, organizational, and interpersonal skills.
• Experience in strategic planning, risk, and change management.
• Fluency in English.

Preferred:

• Advanced degree in life sciences or related field.
• Experience in CRO environment.

Competencies:

• Ability to work with leadership to understand customer needs.
• Strong analytical skills and business acumen.
• Confident presentation skills.
• High integrity and ethical standards.
• Leadership and team inspiration ability.
• Ownership and productivity enhancement.
• Results-oriented, accountable, flexible.
• Conflict management, negotiation, and interpersonal skills.
• Excellent communication skills.
• Occasional travel may be required.

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