Trade-in Seller Success Intern - Operations

TN France; Paris; Hybride; EUR 30 000 - 40 000; Plein temps

Résumé du poste

An innovative firm seeks a Trade-in Seller Success Intern to enhance operations in a rapidly growing electronics marketplace. This exciting internship offers the chance to engage with diverse business topics, from marketing to logistics, while contributing to sustainability by promoting the reuse of tech devices. You'll monitor seller processes, analyze performance, and design tools for improvement, all within a fun and inclusive environment. Join a team dedicated to reducing electronic waste and making a meaningful impact in the tech industry.

Prestations

Competitive salary

Flexible working hours

Remote work options

Internal events

Qualifications

• Fluent in English; additional languages are a bonus.
• Previous operations experience in a fast-paced environment.

Responsabilités

• Monitor and improve Trade-in seller processes.
• Analyze seller performance issues and develop action plans.

Connaissances

Excel

VBA

SQL

Zapier

Organizational Skills

Team Collaboration

Formation

Bachelor's Degree or Equivalent

Description du poste

Social network you want to login/join with:

Trade-in Seller Success Intern - Operations, Paris

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Client:

BACK MARKET

Location:

Paris, France

Job Category:

-

EU work permit required:

Yes

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Job Reference:

727f3d89d360

Job Views:

3

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Back Market is the world's leading refurbished electronics marketplace with a team of 650 people, operating in 18 countries. Named one of the World's Most Innovative Companies by Fast Company in 2019 and 2021, our mission is to empower people to consume tech sustainably by offering high-quality, accessible, and eco-friendly alternatives to buying new electronics. Since 2014, we have helped avoid over 1,000,000 tons of CO2e worldwide.

Our Trade-in service allows customers to sell their tech devices to our network of refurbishers, promoting re-use and reducing e-waste. As an Operations Performance Intern within the Trade-in team, you will engage with various business topics including marketing, payment, logistics, and customer care. You will interact daily with team members and contribute to team meetings and projects.

Your mission (if you accept it):

1. Monitor and improve Trade-in seller processes to enhance performance.
2. Ensure smooth seller experience and maintain good financial and service quality.
3. Analyze seller performance issues and develop action plans.
4. Design tools and processes to support seller performance improvement.
5. Create resources for deploying these actions and fostering adoption.
6. Participate in project structuring, stakeholder identification, and progress follow-up.

You are in the right place if:

1. You seek a 6-month internship.
2. You are fluent in English; additional languages are a bonus.
3. You have previous operations experience in a fast-paced environment.
4. You are comfortable with figures and reporting; Excel is essential; VBA, SQL, and Zapier are a plus.
5. You possess strong organizational skills, ownership, and accountability.
6. You are a team player capable of working across diverse teams internationally.

Recruitment process:

1. Video interview with Talent Acquisition.
2. Home assignment (business case).
3. Interview with the direct manager and a cultural fit interview with another team member.

Why join us?

• Contribute to reducing electronic waste and fighting planned obsolescence.
• Enjoy a competitive salary, benefits, and internal events.
• Work in an innovative, rapidly growing environment with opportunities to make a difference.
• Flexible working hours and remote work options.
• Fun, fast-paced, and inclusive work environment.

Back Market is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We are dedicated to building a diverse team and supporting all backgrounds and perspectives.