Trade-in Buybulk Intern

backmarket; Paris; Hybride; EUR 12 000 - 16 000; Plein temps

Avantages offerts par ce poste

Hybrid work environment

Mentorship programs

Team onboarding and training

Résumé du poste

Back Market in Paris is offering a six-month internship focusing on analytics and operational reporting. You will support Buybulk performance, track KPIs, and contribute to automation and process improvements, all while working in a bilingual English/French environment.

The role requires advanced data manipulation, strong GSheet skills, and basic SQL; VBA, Zapier and automation tools are a plus. Hybrid work arrangement with on-site Paris location.

Qualifications

• Advanced analytical and data manipulation skills.
• Advanced GSheet skills including pivot tables and complex formulas.
• Basics of SQL; willingness to learn during internship.

Responsabilités

• Track and monitor KPIs to support regular reporting and analysis.
• Own key operational processes and checks to ensure performance and customer satisfaction.
• Participate in major projects: automation, process/tool improvements, and cross-functional initiatives.

Connaissances

Analytical skills

Data manipulation

GSheet advanced

SQL basics

Automation tools

Outils

SQL

VBA

Zapier

Description du poste

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

The Trade-In service enables customers to sell their old devices (smartphones, tablets, gaming consoles, Back Market’s network professional refurbishers. This is great for the consumer who can reclaim cash for their old device and prevent the accumulation of e-waste in our landfills. Trade-In is also a key pillar for Back Market as it facilitates the sourcing of tech devices to be refurbished and sold on our website.

BuyBulk is Back Market's centralized Trade-in service where a single professional processing partner receives, tests and grades all incoming devices on behalf of the refurbishers. Instead of each refurbisher individually sourcing and processing trade-in devices, BuyBulk handles the entire operational process and ships the tested devices in bulk. This service removes the sourcing burden and lets professionals focus on what they do best: refurbishing and selling.

YOUR MISSION (IF YOU ACCEPT IT):

Play a key role in ensuring Buybulk performance reaches targets on a daily / weekly / monthly basis by:

• Tracking and monitoring KPIs to help the team understand performance drivers and take relevant actions: you will support the team in regular reporting, one-off analyses on specific topics and continuous improvement of reporting and tools
• Being in charge of key operational processes and checks to ensure a steady performance and customer satisfaction

Support the team on major projects - examples of projects and topics you could work on:

• Improving efficiency through automation (simplify / automate processes, reportings, analyses, alerting …)
• Build new or improve existing processes, tools and reports on ad-hoc projects (quality control, customer care, pricing, …)
• Participate in structuring large projects by identifying opportunities (benchmark, research, …), setting up action plans, identifying stakeholders (within teams such business development, marketing or product), defining timelines and success factors and regularly following up on progress

YOU ARE IN THE RIGHT PLACE IF:

• You are looking for a 6-month internship
• English and French fluency (fully professional capability).
• You have advanced analytical and data manipulation skills and exceptional attention to written, visual, and quantitative detail
• You have advanced Gsheet skills (incl. pivot tables, complex formulas, …) ; you have basics of SQL - or willingness to learn during the internship ; VBA, Zapier and any automation or visualization tool/software is a big plus
• You are eager to test and learn by yourself and to proactively identify areas of improvement and implement solutions
• Ideally you have previous experience (internship, freelance, apprenticeship) as a business analyst, country or category manager, operations manager (logistics, customer care, …), seller success manager, investment banking or consulting intern/junior and you are looking for a hands-on experience allowing you to have a concrete impact on the business.

ABOUT THE INTERNSHIP:

• Start date: January 2027
• Duration : 6 months
• Full-time internship (35h/week)
• Location : Paris (France)

RECRUITMENT PROCESS:

• Business case (live) with a member of the team
• Skills & cultural fit interview with the direct manager
• Video-call Interview with the Talent Acquisition Specialist

WHY SHOULD YOU JOIN US ?

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.