Territory Services Manager - Telco - EMEA

Red Hat Limited; France; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An established industry player is seeking a Territory Services Manager to lead its services business in Southern Europe. This role involves engaging with key customer stakeholders, driving services-led opportunities, and collaborating with various teams to maximize customer value. The ideal candidate will have a strong background in consultative selling and telecommunications solutions, with proven success in closing complex deals. Join a company that values innovation, collaboration, and inclusivity, where your contributions can make a significant impact in the evolving telecommunications landscape.

Qualifications

• Experience with consultative selling and telecommunications solutions.
• Ability to engage with customer stakeholders at various levels.

Responsabilités

• Develop relationships with key customer stakeholders to grow services bookings.
• Collaborate with teams on strategic initiatives and business development.

Connaissances

Consultative Selling

Telecommunications Solutions

Customer Engagement

Project Management

Complex Solutions Negotiation

Communication Skills

Outils

OSS/BSS

Red Hat Technologies

Description du poste

Territory Services Manager - Telco - EMEA

Territory Services Manager - Telco - EMEA

Apply remote type Hybrid locations Remote France Remote Italy Remote Spain time type Full time posted on Posted Yesterday job requisition id R-047087

Territory Services Manager - Telco - EMEA

The Red Hat Services team is looking for a Territory Services Manager to join us in Southern Europe, leading our services business at Telco operators in the Southern Europe, Middle East, and Africa (EMEA) region.

In this role, you will work closely with the account team, providing leadership for services-led business opportunities and positioning consulting and training services as part of the wider Red Hat offerings. You'll serve as the main end-to-end point of contact for the customer and the account stakeholders, while also paying attention to the project delivery. The delivery activities will be performed by the EMEA telecommunications (telco) GTM team, local and regional delivery centers, and partners.

As a member of the Red Hat telco consulting team, you will also contribute to the evolution of the wider telecommunications services business and participate in the ongoing process of growing and industrializing our telco services offerings.

What you will do:

• As part of the account team, develop relationships with key customer stakeholders to grow services bookings and revenue within your nominated accounts
• Actively participate in account planning and strategy sessions and reviews with the wider account team
• Closely work with strategic business partners to complement solutions and maximize customer value
• Work with the delivery teams, including go to market managers, project managers, architects, and consultants, on getting the right offerings scoped to solve customer business needs
• Negotiate Services pricing, project costs, and terms
• Be responsible for and have the ownership of the bookings forecast for the assigned group of accounts or sectors
• Lead Services offerings in specific customer opportunities; call for and guide the formation of opportunity teams (services participation) together with the account manager
• Collaborate with business development managers, solutions practices, the Partners and Alliances and Marketing teams, and other territory services managers on wider strategic initiatives and business development activities
• Capture best practices in the sales and delivery process for reuse and sharing with the EMEA and Global Solutions Practice teams to evolve the Red Hat Services solutions portfolio

What you will bring:

• Experience with consultative selling and delivery of complex telecommunications solutions in either digital network (4/5G and Open-RAN), digital operations (OSS or BSS), or digital client experience
• Good knowledge of Red Hat’s or competitive technologies
• Ability to engage and build trust with customer stakeholders at different levels
• Experience working in customer-facing roles like architect, project manager or consultant or in a related presales or services sales role
• Services selling experience, including development of statements of work (SoWs), RFIs and RFPs, pricing, large-scale proposal development, and customer journeys
• Experience leading and working in virtual and cross-functional teams
• Proven record of closing complex solutions-led deals worth millions of dollars
• Excellent written and verbal communications skills in English and French, Spanish or Italian
• Willingness to participate in regular business travel for customer and internal meetings

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.