Technicien / Technicienne Datacenter (H/F)

AMAZON FRANCE LOGISTIQUE SAS; France; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

A leading cloud services provider in France is seeking a Data Center Technician to maintain system reliability and troubleshoot complex issues. Candidates must have experience with Linux servers, be prepared to work rotating shifts, and collaborate with various teams. This position offers opportunities for career progression in a dynamic environment.

Qualifications

• Experience troubleshooting Linux server issues.
• Experience troubleshooting issues across systems, networking, and power/mechanical domains.
• Ability to work rotating shifts and on-call requirements.

Responsabilités

• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently.
• Investigate and resolve complex Linux server issues.
• Participate in data center power and cooling events.

Connaissances

Troubleshooting Linux server issues

Systems and network troubleshooting

Collaboration with internal teams

Description du poste

Overview

PARIS

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems and are looking for talented people to help. You\'ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You\'ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You\'ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Operations designs, installs & maintains the world\'s largest Cloud Computing Infrastructure. We are looking for a skilled Data Center Technician with a passion for technology to help us expand our Cloud to the next level. AWS data centers are large-scale, high-density centers where you will be working on changing the face of Cloud technology in the region. The Datacenter Technician may be the primary point of contact for internal customers (e.g., Network Engineers, Systems Engineers, Software Developers) and external customers (Hardware Vendors, Contractors, Service Providers among others).

Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner. At Amazon, career progression is part of our environment.

Responsibilities

• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently, serving as an escalation point and technical troubleshooter for systems and network hardware problems.
• Investigate and resolve complex Linux server issues.
• Troubleshoot XEN service virtualization problems.
• Troubleshoot technical issues across systems, networking, and power/mechanical domains.
• Remediate physical layer outages in systems and networks, including power-related problems.
• Participate in data center power and cooling events.
• Work rotating shifts to meet 24/7 on-call requirements.
• Install and configure server racks per internal SLAs.
• Triage and resolve trouble tickets for all devices in the assigned region.
• Act as the data center point of contact for high-severity issues.
• Replace server and network device parts as needed; ensure correct rotation of spare parts.
• Contribute to uptime improvement metrics and enforce Amazon\'s security best practices.
• Interact with third-party vendors, contractors, and remote hands/eyes.
• Participate in and deliver high-impact small to mid-scale projects; attend team meetings for metric analysis and project status updates.
• Contribute to building the world\'s largest cloud infrastructure.
• Share knowledge and educate less technical staff on best practices.

Qualifications

• Experience troubleshooting Linux server issues.
• Experience troubleshooting issues across systems, networking, and power/mechanical domains.
• Ability to work rotating shifts and on-call requirements.
• Ability to install and configure server racks and manage hardware parts and spare rotation.
• Strong collaboration with internal teams and external vendors.

Please apply with your updated CV in English. For French-speaking visitors, see local recruitment details as applicable.

Note

Type de contrat CDI; Travaille sur des horaires de jour; Travail en astreinte; Travail en horaires décalés; Travail les week-ends et jours fériés.