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An innovative company is seeking a dynamic and committed Field Service Engineer to join their team. This exciting role involves providing on-site technical support, performing installations, repairs, and maintenance of cutting-edge robotic devices. With a focus on customer satisfaction, you'll collaborate with colleagues to ensure top-notch service while managing work schedules effectively. If you're looking for a position that allows you to grow and thrive in a fast-paced environment, this opportunity is perfect for you.
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Stryker France SAS
Other
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Yes
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1c2576741f1f
1
24.04.2025
08.06.2025
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Work Flexibility: Field-based
Nous recherchons une personne dynamique et engagée pour rejoindre notre équipe en tant qu'Ingénieur de Service Itinérant Mako. Les responsabilités incluent la prise en charge des tâches de support client, la réalisation des installations, des réparations, de la maintenance, tout en veillant à une gestion rigoureuse des tâches pour garantir que tout le travail progresse selon le planning.
Idéalement localisé en région parisienne, avec des déplacements fréquents dans les départements suivants: 29, 31, 33, 44, 57, 59, 64, 71, 75, 76, 80.
Vous recherchez une opportunité où vous pourrez évoluer et vous épanouir? Ce poste est fait pour vous!
You will provide on-site technical support and perform customer support tasks.
You will deliver, install, repair, maintain and test Mako robotic devices.
You will resolve operational issues in the field.
You will identify issues and perform troubleshooting procedures.
You will determine customer needs and offer recommendations.
You will collaborate with colleagues and share information to ensure first-rate customer support.
You will manage work progress and ensure adherence to schedules.
You will track and document work progress, and complete service reports.
You will develop and maintain strong customer relationships.
From 1 to 3 years of experience in mechanical equipment maintenance.
Experience in the medical field is a plus.
Minimum BAC + 2 in Engineering, Maintenance, Biomedical field or equivalent.
Fluent English.
You have demonstrated high technical proficiency and excellent problem-solving skills.
You have interpersonal and communication skills; ability to interact effectively with customers is necessary.
You can manage stress, work effectively under pressure, and respond quickly to challenges.
You are able to analyze situations or data with a broad scope.
About Stryker
Stryker is a world leader in medical technologies, committed to improving healthcare through innovative products and services in MedSurg, Neurotechnology, Orthopedics, and Spine. Working globally, Stryker impacts over 130 million patients annually. More information is available at stryker.com.
Travel Percentage: 70%