Technical Support Engineer- Remote

JR France; Toulon; À distance; EUR 35 000 - 60 000; Plein temps

Résumé du poste

A leading company in the solar energy sector is seeking a Technical Support Engineer in Toulon. The role involves providing technical support and training for hybrid systems, ensuring that installers and end-customers receive outstanding assistance. Ideal candidates will be certified electricians with hands-on experience in solar technologies and strong communication skills in both French and English.

Qualifications

• Hands-on experience in the solar energy industry, particularly with hybrid systems.
• Professional proficiency in English.
• Strong communication skills in French.

Responsabilités

• Provide technical support via phone, email, and on-site visits for solar systems.
• Conduct technical training sessions in French for installers and distributors.
• Collaborate with internal teams for continuous improvement.

Connaissances

Communication

Troubleshooting

Training

Formation

Certified electrician in France

Description du poste

Social network you want to login/join with:

Technical Support Engineer- Remote, toulon

col-narrow-left

Client:

SolaX Power

Location:

toulon, France

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

4031451342785478656327650

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

About SolaX Power: SolaX Power is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions. In Europe, we are rapidly expanding and building a strong local technical and commercial support team to serve our growing customer base.About this role:We are looking for a Technical Support Engineer to join our growing team and support our operations in the French market. This full-time position is ideal for a qualified electrician with experience in the solar energy sector, particularly hybrid energy systems. You will play a key role in delivering outstanding support to our installers, end-customers, and distribution partners.Key Responsibilities:-Provide technical support via phone, email, and on-site visits for solar and hybrid systems.-Act as the first point of contact for installers and end-customers in French, resolving technical issues efficiently and professionally.-Support distribution partners with system troubleshooting and technical matters.-Conduct technical training sessions in French for installers and distributors (both in-person and online).-Collaborate closely with our internal product, sales, and support teams to ensure smooth operations and continuous improvement of our support processes.-Stay up to date with the latest product developments, standards, and regulations relevant to the French solar market.Requirements:-Certified electrician with relevant professional credentials in France.-Hands-on experience in the solar energy industry, especially with hybrid inverter systems and energy storage.-Strong communication skills in French (native) and professional proficiency in English.-Comfortable providing remote support and traveling to customer sites when needed.-Experience with technical documentation, troubleshooting, and root cause analysis.-Training and presentation skills.