Technical Support Engineer- Remote

JR France; Saint-Brieuc; À distance; EUR 35 000 - 45 000; Plein temps

Résumé du poste

Une entreprise à la recherche d'un Ingénieur Support Technique pour renforcer son équipe en France, aidant à fournir un support exceptionnel pour les systèmes hybrides solaires. Le candidat idéal est un électricien qualifié avec une expérience pratique dans l'industrie. Cette opportunité inclut la formation et le soutien dans un environnement dynamique, tout en restant à jour sur les évolutions du marché.

Qualifications

• Électricien certifié avec des compétences professionnelles en France.
• Expérience dans l'industrie de l'énergie solaire, en particulier avec les systèmes hybrides.
• Compétences en communication en français et en anglais.

Responsabilités

• Fournir un support technique par téléphone, e-mail, et visites sur site.
• Former et entraîner les installateurs et distributeurs techniques.
• Collaborer avec les équipes internes pour améliorer les processus de support.

Connaissances

Communication

Support technique

Analyse des causes profondes

Présentations et formations

Formation

Électricien certifié

Description du poste

Technical Support Engineer- Remote, saint-brieuc

Client:

SolaX Power

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

4031451342785478656327676

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

About SolaX Power: SolaX Power is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions. In Europe, we are rapidly expanding and building a strong local technical and commercial support team to serve our growing customer base.About this role:We are looking for a Technical Support Engineer to join our growing team and support our operations in the French market. This full-time position is ideal for a qualified electrician with experience in the solar energy sector, particularly hybrid energy systems. You will play a key role in delivering outstanding support to our installers, end-customers, and distribution partners.Key Responsibilities:-Provide technical support via phone, email, and on-site visits for solar and hybrid systems.-Act as the first point of contact for installers and end-customers in French, resolving technical issues efficiently and professionally.-Support distribution partners with system troubleshooting and technical matters.-Conduct technical training sessions in French for installers and distributors (both in-person and online).-Collaborate closely with our internal product, sales, and support teams to ensure smooth operations and continuous improvement of our support processes.-Stay up to date with the latest product developments, standards, and regulations relevant to the French solar market.Requirements:-Certified electrician with relevant professional credentials in France.-Hands-on experience in the solar energy industry, especially with hybrid inverter systems and energy storage.-Strong communication skills in French (native) and professional proficiency in English.-Comfortable providing remote support and traveling to customer sites when needed.-Experience with technical documentation, troubleshooting, and root cause analysis.-Training and presentation skills.

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