Technical Support Engineer-France

JR France; Rennes; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Une entreprise de renommée mondiale dans le secteur énergétique recherche un Ingénieur Support Technique pour renforcer son équipe en France. Le candidat idéal aura une formation d'électricien confirmée, une expertise dans les systèmes solaires et hybrides, et des compétences de communication en français et anglais, afin de soutenir les installateurs et les partenaires de distribution.

Qualifications

• Électricien certifié avec les qualifications pertinentes en France.
• Expérience en énergie solaire, particulièrement en onduleurs hybrides.
• Excellentes compétences en communication en français et en anglais.

Responsabilités

• Fournir un support technique par téléphone, email, et visites sur site.
• Former les installateurs et distributeurs aux systèmes hybrides.

Connaissances

Compétences techniques

Communication

Analyse de problèmes

Formation

Certificat d'électricien

Description du poste

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Technical Support Engineer-France, Rennes

Client: SolaX Power

Location: Rennes, France

Job Category: Other

EU work permit required: Yes

Job Reference: 298565305704959180832768

Job Views: 2

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

About SolaX Power:

SolaX Power is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions. We are expanding rapidly in Europe, building a strong local technical and support team to serve our growing customer base.

About this role:

We seek a Technical Support Engineer to support our operations in the French market. This full-time role is suitable for a qualified electrician with experience in solar energy, especially hybrid systems. You will provide support to installers, end-customers, and distribution partners.

Key Responsibilities:

• Provide technical support via phone, email, and on-site visits for solar and hybrid systems.
• Serve as the first contact point for installers and end-customers in French, resolving technical issues professionally.
• Assist distribution partners with troubleshooting and technical queries.
• Conduct technical training sessions in French for installers and distributors, both in-person and online.
• Collaborate with internal teams to improve support processes.
• Keep updated with product developments, standards, and regulations in the French solar market.

Requirements:

• Certified electrician with relevant credentials in France.
• Experience in solar energy, especially hybrid inverters and energy storage.
• Excellent communication skills in French and proficiency in English.
• Ability to provide remote support and travel when necessary.
• Experience with technical documentation, troubleshooting, and root cause analysis.