Technical Support Engineer - BESS / EV Charger (m / w / d)

AUTEL Energy - Europe; Paris; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking passionate individuals to join their team and contribute to a sustainable future. This role offers the chance to work in the rapidly evolving electric vehicle charging sector, providing technical support and system design for Battery Energy Storage Systems. As part of a dynamic team, you will engage in innovative projects that promote environmental protection while collaborating with top talents across Europe. If you are eager to make a difference in the new energy industry and possess the right skills, this opportunity is perfect for you.

Prestations

Highly competitive salary

Excellent career development opportunities

International work environment

Collaboration with top talents

Qualifications

• Bachelor’s degree in relevant engineering field or equivalent experience.
• 3+ years experience in energy storage, renewable energy, or power systems.

Responsabilités

• Provide technical support for BESS installations and resolve issues.
• Define and coordinate BESS system architecture and design solutions.

Connaissances

Communication Skills

Teamwork

Problem-solving

Organizational Skills

Self-motivation

Formation

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Renewable Energy

Bachelor’s degree in Power

Bachelor’s degree in Telecommunications

Bachelor’s degree in Electronics

Outils

Battery Energy Storage Systems (BESS)

Power Conversion Systems (PCS)

Battery Management Systems (BMS)

Energy Management Systems (EMS)

Lithium-ion batteries

Inverters

Description du poste

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together!

About Autel Energy

Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208).

Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers.

In Europe, we have:

• Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy.
• 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions.
• 4 local training centers dedicated to providing professional product technical training for our customers.
• 2 local cooperative warehousing centers to ensure stable product supply.
• 2 local research and development centers committed to continuous product innovation, providing customers with smarter, more efficient charging solutions, and exploring new opportunities in intelligent driving and new energy.

Our team not only focuses on technological innovation but also actively participates in social responsibility projects, aiming to reduce environmental impact and promote sustainable development. We firmly believe that through continuous collaboration and innovation, we can make greater contributions to the electric vehicle industry in Europe and globally, driving the entire sector towards a more environmentally friendly and intelligent direction.

We offer:

• Highly competitive salary and benefits package
• Excellent career development opportunities
• International work environment
• Opportunities to collaborate and learn from top talents in the industry

We look forward to candidates who:

• Have a passion for the new energy industry and are enthusiastic about the charging pile industry
• Possess good communication skills and a spirit of teamwork
• Demonstrate a sense of responsibility and proactiveness
• Candidates with relevant work experience are preferred

By joining us, you will:

• Participate in the rapid development of the European new energy market
• Contribute to the cause of green environmental protection
• Collaborate with outstanding talents from around the world
• Achieve your career dreams

Job Responsibilities:

• Provide remote and on-site technical support for BESS installations, diagnose and resolve technical issues related to Battery Energy Storage Systems (BESS).
• Responsible for the industrial development and system design of BESS.
• Define and coordinate the architecture of the BESS system, including the design of solutions for PCS (Power Conversion System), BMS (Battery Management System), EMS (Energy Management System), BAT (Battery Technology), and electrical and structural components.
• Record support cases, root cause analyses, and solutions in the company’s CRM system, conduct system performance reviews, and recommend optimization strategies.
• Promptly address technical issues reported by customers, track technical problems and perform root cause analysis and corrective actions; gather customer requirements and communicate effectively with the headquarters' R&D department.
• Create and provide technical documentation and training materials; compile maintenance case studies.

Job Requirements:

• Bachelor’s degree in Electrical Engineering, Renewable Energy, Power, Telecommunications, Electronics, or a related field (or equivalent experience).
• Over 3 years of work experience in energy storage, renewable energy, solar PV, or power systems.
• Hands-on experience with lithium-ion batteries, inverters, or grid-tied systems.
• Willingness to travel frequently for on-site customer visits.
• Strong organizational skills, execution ability, good stress management, and team-oriented.
• Strong learning ability, service orientation, sense of responsibility, meticulous and rigorous work attitude. Strong self-motivation.
• Fluency in English; proficiency in other European languages is a plus.

Location: Paris, France

Start date: As soon as possible

Working hours: Full-time

Apply now and join Autel Energy to create a green future together!

Contact: Apply directly on LinkedIn or send your resume to [e-mail].

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Best of luck with your job application!