Technical Support Engineer

Listgrove Ltd; Paris; À distance; EUR 40 000 - 55 000; Plein temps

Résumé du poste

Une entreprise internationale dans le secteur des plastiques et des polymères recherche un Ingénieur Support Technique. Le candidat sera responsable de fournir une assistance technique, de gérer des projets et de collaborer avec l'équipe commerciale. Les candidats doivent avoir une formation en science ou chimie, ainsi qu'une expérience dans le service technique client. Ce rôle peut être exercé à distance, avec des opportunités de communication avec des équipes internationalement reconnues.

Prestations

Réseaux industriels irréprochables

Professionnels RH qualifiés

Qualifications

• Diplôme en Science, Chimie, Matériaux ou Polymères.
• Expérience en service technique client souhaitée.
• Bilingue en anglais et français; l'allemand est un atout.

Responsabilités

• Offrir une assistance technique à l'équipe de vente.
• Développer des présentations personnalisées pour les clients.
• Gérer des projets techniques spécifiques pour les clients.

Connaissances

Communication orale et écrite

Analyse de marché

Autonomie

Curiosité

Esprit structuré et organisé

Formation

Diplôme en Science, Chimie, Matériaux ou Polymères

Description du poste

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.

Technical Support Engineer

Remote

Company base : Mulhouse

The Client :

Listgrove has partnered with a major chemicals company with a worldwide turnover, of over €2 billion per year.

The polymer additives division is an essential part of the business offering innovative solutions that enhance the performance of polymers through the entire life cycle including recycling. Its extensive range of additives includes specialty additives such as proprietary light stabilizers, nucleating and clarifying agents, flame retardants, used in a wide variety of markets.

Key Responsibilities :

• Offer technical assistance to the sales team in response to customer inquiries across all product lines.
• Collaborate with the sales team to identify new customer needs and provide technical solutions.
• Participate in joint visits with the sales team to deliver technical services to European customers.
• Liaise with the R&D team in Japan for specialised technical recommendations when necessary.

Technical Promotion & Project Management

• Utilise and present existing technical materials to customers.
• Develop customized presentations to address specific customer requirements and facilitate technical discussions.
• Manage and coordinate specific technical projects for customers, providing input to the R&D Laboratory in Japan.
• Represent the company at industry conferences and trade fairs to promote products and services.

Market Needs & Innovation

• Gather and analyse new market needs through customer interactions.
• Communicate identified market needs and data requirements to the R&D team.

Education and Experience :

• Degree educated in Science, Chemistry, Materials or Polymers
• Experience in customer technical service
• Experience in the field of polymers (additives would be advantageous)
• Fluent in English and French- German would be an asset
• Excellent oral and written communication skills and ability to communicate customer requirements succinctly
• Ability to question and listen to customers
• Curious, pro-active, structured and organized
• Ability to work autonomously

For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f / m / d) is avoided. All personal designations apply equally to all genders.

For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application

To apply please contact Jason Hutchison

0044 (0) 1789 207070

Why select Listgrove?

• Five Decades of Market Intelligence
• Unrivalled Industry Networks
• Recognised International brand
• HR Qualified Professionals

To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove’s Case Studies page.

Throughout 2025, you can meet with Listgrove at the following exhibitions :

Packaging Innovations, JEC World, European Coatings Show, Plastics Live UK, The advanced materials show UK, Kunststoffenbeurs, K2025

Performance through People.

Please visit www.listgrove.com for more information on our services, global success and testimonials.

Listgrove Limited Registered in England No : 01197713