Technical Success Manager

Orasio; Paris; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Stock options

Work on state-of-the-art AI solutions

Ambitious mission

Fast-paced startup environment

Job summary

Orasio is seeking a Technical Success Manager to drive successful deployment of our AI-driven video intelligence solutions in highly constrained environments, including on-premise and air-gapped deployments. You will be the technical liaison between Sales, Engineering, and customers, supporting integration, deployment, and troubleshooting on client sites.

The role requires frequent travel to client sites and a strong passion for security and public safety environments, with fluency in French and

Qualifications

• 4+ years of experience in technical environments with operational or regulatory constraints (on-premise, secure or air-gapped systems).
• Strong infrastructure fundamentals: Linux, networking, storage.
• Experience in managing containerized services (Docker, K3s).
• Comfortable scripting for automation and operations (bash/Python).
• Strong communication and stakeholder management, especially with IT specialists.
• Fluency in French and English.
• European nationality, eligibility for security clearance, and ability to handle confidential information.

Responsibilities

• Act as the primary technical point of contact for leads and customers throughout engagements end-to-end, from pre-sales to post-implementation.
• Lead integration and troubleshooting on your accounts.
• Champion technical customer feedback internally.

Skills

Linux

Networking

Storage

Docker

K3s

Bash/Python scripting

French & English fluency

Tools

Docker

K3s

Job description

About Orasio

Orasio builds cutting-edge solutions that automatically detect situations of interest in video streams. Powered by advanced AI models trained to extract actionable insights from imagery, our technology is designed to be deployed within both existing and new infrastructures, across public and private sectors, civilian or military, while strictly adhering to legal and privacy frameworks.

As artificial intelligence becomes a key pillar of technological sovereignty, Orasio's mission is to become Europe's leading video intelligence company. We develop world-class AI solutions tailored to defense and public safety needs, combining technical excellence with a deep respect for data protection laws.

The Role

We're looking for a Technical Success Manager to drive the successful deployment of Orasio's solutions in highly constrained environments, including on-premise and air-gapped deployments:

• Act as the primary technical point of contact for Orasio's leads and customers: working closely with Sales, you'll be the technical backup that helps turn opportunities into signed deals.
• Support test, deployment, integration, roll-out, and troubleshooting of our solutions, on client sites.
• Champion technical customer feedback internally.

This role, reporting to the GTM organization, sits at the intersection of technical expertise and customer-facing work, bridging Orasio's engineering and Sales teams.
As the first Technical Success Manager, you will contribute to building and scaling Orasio's deployment capabilities.

Your work will go live in some of the most sensitive environments for national security: police forces, intelligence services, cities, and critical infrastructure. You will be the person who embodies Orasio's technical credibility in these demanding environments.

Please note this role involves frequent travel to client sites.

Responsibilities

• Act as the primary technical point of contact for leads and customers throughout engagements end-to-end, from pre-sales to post-implementation:
• Lead integration and troubleshooting on your accounts:
• Champion technical customer feedback internally:

Ideal Profile

• 4+ years of experience, including experience in technical environments with strong operational or regulatory constraints (e.g. on-premise, secure or air-gapped systems).
• Strong infrastructure fundamentals: Linux, networking, storage.
• Experience in managing containerized services (docker, k3s).
• Comfortable scripting for automation and operations (bash/Python).
• Strong communication and stakeholder management skills: comfortable in customer-facing situations and engaging with diverse stakeholders, especially IT specialists.
• A genuine sense of mission, and real enthusiasm for working in security and public safety environments.
• Fluency in French and English.
• Given the sensitivity of our work, European nationality, eligibility for security clearance, and a strong ability to handle confidential information are required.
• Bonus:

What We Offer

At Orasio, you'll join a team of passionate people working on meaningful, high-impact challenges at the intersection of AI, public safety, and technological sovereignty. We offer:

• Stock options to share in the long-term success of the company
• The opportunity to work on state-of-the-art AI solutions with real-world applications in defense and public security
• A clear and ambitious mission, grounded in technical excellence and respect for data privacy laws
• A fast-paced startup atmosphere and collaboration with a highly skilled team.

Ready to make an impact?