Technical & Service Engineer (m/w/d) West Europe

Dunlop Tyre Europe; France; On-site; EUR 55,000 - 60,000; Full time

Benefits offered by this job

Company car

Insurance package

Job bike

Job summary

FALKEN Tyre Europe GmbH in France invites a dedicated Technical & Service Engineer (m/f/d) West Europe to support the Technical Service & Quality Assurance team. You will perform field service for truck and car tyres, with a focus on France and BeNeLux, ensuring timely service delivery.

You will plan and fulfil technical service requirements, inspect tyres, prepare reports, run road tests with fleets and customers, and drive continuous product quality improvements.

Qualifications

• You have a passion for technical customer field service and are enthusiastic about tyres.
• Your communication skills in French and English are convincing.
• Your way of working is structured, you recognize and follow up on requirements independently.
• You have already gained experience in technical service, the tyre industry and/or trade.
• You have solid experience with common MS Office 365 tools.

Responsibilities

• Technical field service with focus on France, BeNeLux for truck and car tyres
• Planning and fulfilment of technical service requirements
• Complaint tyre inspection and preparation of inspection reports
• Planning and carrying out tyre road tests at fleets and customers
• Continuously monitoring and analyzing feedback on product quality
• Planning and organizing internal and external technical training courses
• Continuous improvement of complaint communication (internal and external)
• Close cooperation with technical service team, sales and other experts

Skills

French

English

Tyre knowledge

Technical service

Tools

MS Office 365

Job description

We want you!

To strengthen our team, we are looking for a dedicated Technical & Service Engineer (m/f/d) West Europe for the Technical Service & Quality Assurance department.

We want you!

To strengthen our team, we are looking for a dedicated Technical & Service Engineer (m/f/d) West Europe for the Technical Service & Quality Assurance department.

Your profile

• You have a passion for technical customer field service and are enthusiastic about tyres
• Your communication skills in French and English are convincing
• Your way of working is structured, you recognize and follow up on requirements independently
• You have already gained experience in technical service, the tyre industry and/or trade
• You have solid experience with common MS Office 365 tools

Your tasks

• Technical field service with focus on France, BeNeLux for truck and car tyres
• Planning and fulfilment of technical service requirements
• Complaint tyre inspection and preparation of inspection reports
• Planning and carrying out tyre road tests at fleets and customers
• Continuously monitoring and analyzing feedback on product quality
• Planning and organizing internal and external technical training courses
• Continuous improvement of complaint communication (internal and external)
• Close cooperation with technical service team, sales and other experts

What you can expect

• Onboarding into a diverse team in a modern working environment
• Supportive and trusting working atmosphere, further training opportunities
• Own company car, attractive social and insurance package, job bike offers, etc.

salary range: 55.000 - 60.000€
Applicants with severe disabilities will be given special consideration if equally qualified.