Technical/Sales Representative - Chemoran Ireland

Colas; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une entreprise innovante recherche un Représentant technique / commercial pour gérer les opérations de vente techniques et fournir un service client de qualité. Le candidat idéal aura un diplôme en ingénierie chimique, une expérience de 3 à 5 ans, ainsi que des compétences en communication et une connaissance approfondie des matériaux bitumineux. Le poste exige également une bonne maîtrise du français et de l'anglais, ainsi qu'une capacité à travailler de manière autonome tout en maintenant une mentalité axée sur le client.

Qualifications

• Expérience de 3 à 5 ans dans un rôle technique ou commercial.
• Capacité à travailler indépendamment et en équipe.
• Volonté de voyager régulièrement.

Responsabilités

• Identifier les besoins techniques des clients et fournir des solutions.
• Gérer les plaintes des clients concernant la qualité des produits.
• Maintenir des relations directes avec les contacts techniques.

Connaissances

Communication

Organisation

Résolution de problèmes

Connaissance des émulsifiants

Fluent in French and English

Formation

Diplôme en ingénierie chimique

Outils

Microsoft Office

Description du poste

The Technical / Sales Representative is responsible for managing, developing, and leading Chemoran’s technical sales operations with Colas and externally. This role ensures delivery of high-quality customer service, promotes Chemoran’s product solutions, and supports technical innovation and market growth. The representative will work closely with both internal Colas entities and external clients to understand their needs, provide technical support, and build long-term business relationships.

Responsibilities

Technical

Identify customer technical needs and provide relevant solutions.

• Liaise with the Chemoran Technical Manager on R&D and product innovation.
• Serve as a link between Chemoran / Colas Core Centre (R&D Lab) and customers for technical support.
• Attend technical meetings and oversee product implementation in the field.

Identify customer product needs and promote Chemoran solutions to Colas’ entities and the external market.

• Maintain direct relationships with technical contacts in Colas’ entities, CST and with external clients.
• Conduct customer visits and issue detailed visit reports.
• Collaborate with the technical team for new product development and follow-up (e.g. site trials).
• Provide pricing to customers and manage orders, stock levels, and bulk deliveries.
• Monitor and maintain Chemoran’s market share per customer.
• Participate in Colas Technical Conferences and Chemoran Sales Meetings.
• Address and resolve invoicing issues.

Customer Service

Manage customer complaints regarding product quality and logistics.

• Coordinate with plant managers for unused product transfers.
• Organize customer visits to Chemoran's plant and laboratory facilities.

Profile

• Degree in Chemical engineering with ideally 3-5 years of experience.
• Strong knowledge of emulsifiers, adhesion agents, additives for bituminous materials and cold technique formulations.
• Fluent in French and English.
• Excellent communication, organizational, and problem-solving skills.
• Able to work independently and in teams, with a customer-focused mindset.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint).
• Willing and able to travel regularly within France and internationally.

The positions will be based in France.