Technical Analyst

Loram Maintenance of Way, Inc.; Hamel; Hybride; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking a Technical Analyst to provide software solutions tailored to internal customer needs. In this dynamic role, you'll create custom PL/SQL solutions and ensure the smooth operation of ERP and mobile applications. You'll collaborate with business analysts to translate requirements into technical designs and provide training and documentation to end users. This position offers the flexibility to work remotely for a portion of the year, fostering a balanced work-life environment. If you're passionate about technology and eager to make a significant impact, this opportunity is for you.

Qualifications

• Strong experience in PL/SQL and ERP systems is essential.
• Ability to troubleshoot and resolve complex production issues.

Responsabilités

• Develop and deploy custom PL/SQL solutions for internal customers.
• Provide system administration and technical support for ERP applications.

Connaissances

PL/SQL

System Administration

Code Development

GitHub

SQL/Oracle

Technical Documentation

Troubleshooting

Formation

Bachelor's Degree in Computer Science or related field

Outils

ERP Systems

Mobile Applications

Description du poste

Job Title: Technical Analyst

FLSA Status: Exempt

Department: Information Technology

Reports to: Manager, Business Analysts

Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date.

GENERAL DESCRIPTION / PURPOSE:

The role of the Technical Analyst is to act as a technical resource to provide software solutions that meet the technical requirements of Loram’s internal customers.

ESSENTIAL JOB FUNCTIONS:

Functional and Technical Skills

1. Create custom PL/SQL solutions within our ERP and mobile apps system.
2. Provide system administration functions for ERP and Mobile applications.
3. Develop, test, and deploy code into the appropriate environment.
4. As part of code development, overlook and maintain control versions like GitHub.
5. Identify and resolve complex production issues. Monitor system processes to guarantee high uptime.
6. Prepare technical documentation for code and design changes and debug, monitor, and troubleshoot end-user applications. Develop and implement procedures and documentation for software system testing, data validation, and training.
7. Generate and compile reports based on findings, complete with probable cause and potential solutions to systems issues.
8. Create basic reports from SQL/Oracle database using appropriate tools.

Operational Excellence

1. Partner with an extended team of business analysts to lead end users through training and testing by documenting user guides, training materials, business processes, and test plans, and then performing the required in-person material reviews.
2. Provide technical knowledge and expertise to help Business Systems Analysts translate business needs into technical designs.
3. Analyze and create software requirements and estimates for execution to determine the feasibility of design within time and cost constraints based on customer needs.
4. Design user-friendly and efficient applications utilizing internal or external resources for data entry, reporting, and system integration.
5. Confer with third-party software solutions to ensure that the most effective and efficient method of integration is chosen.