Technical Account Manager FranceGermany

CAST AI; Paris; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading company in Kubernetes cost optimization is seeking a Technical Account Manager based in France or Germany. The role involves technical leadership, customer onboarding, and ensuring customer success. Ideal candidates will have strong problem-solving skills, experience with cloud platforms, and a background in computer science or engineering. The position offers remote work flexibility and opportunities for professional growth.

Prestations

Remote work flexibility

Opportunity to join early

Work with highly skilled professionals

High visibility, direct access to leadership

Flexible working hours

Equity participation

Qualifications

• Minimum 2 years hands-on Kubernetes experience.
• At least 2 years in cloud computing with AWS, Azure, or GCP.

Responsabilités

• Serve as trusted advisor for assigned customers.
• Lead onboarding to connect customer clusters to CAST AI.
• Collaborate with Client Partners for successful renewals.

Connaissances

Problem Solving

Technical Skills

Communication

Formation

Bachelor's in Computer Science

Master's in Engineering

Outils

Kubernetes

AWS

Azure

GCP

Description du poste

CAST AI Job Description

CAST AI is the leading Kubernetes cost optimization platform for AWS, GCP, and Azure customers. The company aims to deliver a fully automated Kubernetes experience. Its platform uses advanced machine learning algorithms to analyze and optimize clusters automatically, saving customers 50% or more on cloud spend while improving performance, reliability, and boosting DevOps and engineering productivity.

The company has raised $73M from investors including Cota Capital, Creandum, Uncorrelated Ventures, and Vintage Investment Partners. CAST AI has nearly 200 employees globally and is headquartered in Miami, Florida.

Our product roadmap is filled with exciting innovations. We seek intelligent, motivated, and self-reliant individuals to join us in our ambitious mission.

Core Values

• Customer Obsession: Focus on the customer journey, work backwards, deliver value, and continuously improve based on feedback.
• Leadership: Take ownership, act on behalf of the company, and build long-term value.
• Develop and Hire the Best: Invest in personal and team growth, hire top talent, and mentor others.
• Embrace Change: Innovate, welcome new ideas, share insights openly, and commit once a decision is made.

Customer Success Team

Our technical account management team is dedicated to delivering world-class assistance, acting as the bridge between our customers and CAST AI, ensuring customer success with our platform.

Role Overview

• Technical Leadership: Serve as the trusted advisor for assigned customers, working with cross-functional teams to address issues, drive adoption, and foster long-term relationships. Based in France or Germany, supporting strategic clients.
• Technical Customer Onboarding: Lead onboarding to connect customer clusters to CAST AI within 90 days, working closely with DevOps engineers and SREs. Strong technical background and project management skills required.
• Renewals: Collaborate with Client Partners to ensure successful renewals through continuous value delivery.
• Business Reviews: Lead monthly and quarterly reviews to showcase value, cost savings, and upcoming innovations.
• Technical Development: Maintain and improve technical skills; CKAD/CKA certifications preferred. Support for certification attainment provided if needed.

Requirements

• Fluent in French or German (both is a significant advantage)
• Located in France or Germany
• Bachelor's or Master's in Computer Science, Engineering, or related field
• Minimum 2 years hands-on Kubernetes experience
• CKAD and/or CKA certifications preferred
• At least 2 years in cloud computing with AWS, Azure, or GCP
• Strong problem-solving and technical skills
• Excellent communication skills, able to articulate complex concepts clearly

What We Offer

• Remote work flexibility within France or Germany
• Opportunity to join early and make an impact
• Work with a team of highly skilled professionals
• High visibility, direct access to leadership
• Fast feedback and feature delivery cycles
• Flexible working hours
• Equity participation
• Focus on meaningful work with minimal bureaucracy

Key Skills

Business Development, Data Analysis, Cloud Platforms, Kubernetes, Customer Support

Employment Type: Full Time

Experience: 2+ years

Vacancy: 1