Team Lead Account Manager

Yousign; Caen; On-site; EUR 117,000 - 142,000; Full time

Benefits offered by this job

Salary range 117k-142k EUR OTE

BSPCE

Meal vouchers (Swile)

Health insurance

Life & disability insurance

Wellbeing benefits

Transportation reimbursement

RTT days

Learning & development budget

Job summary

Youtrust is expanding its Account Management team in France and creating a Team Lead role to mentor 4 Account Managers and drive revenue within the existing customer base.

You will also manage your own Mid-Market portfolio, carry an ARR target, and work with cross-functional teams to improve how we sell and how customers experience Youtrust.

Qualifications

• 1+ year of experience as a Team Lead or sales manager in B2B SaaS.
• Proven ability to coach salespeople and improve performance.
• Experience running full sales cycles from outbound to close.
• Ability to drive ARR growth in mid-market accounts.

Responsibilities

• Lead and coach 4 Account Managers with ramp plans and performance reviews.
• Onboard new team members and monitor KPIs, pipeline, and forecasts.
• Manage a Mid-Market portfolio and close deals to hit ARR targets.
• Conduct product demos with Sales Engineers when needed.
• Negotiate terms and maintain clean data in Salesforce.
• Collaborate with Customer Success, Marketing, Product and RevOps to improve selling and customer experience.

Skills

Team leadership

Sales management

B2B SaaS

Coaching

Forecasting

Tools

Salesforce

Job description

About Youtrust

Founded in 2013, Youtrust is a European digital trust platform. It enables document, identity and business analysis and verification, compliance checks, and electronic signature. Compliant with the strictest European regulations, including the eIDAS regulation, and ISO/IEC 27001 certified, Youtrust guarantees the security, integrity and traceability of digital transactions, while giving businesses full control over their data. With more than 35,000 customers and 1 million users across Europe, Youtrust brings together the entire digital trust chain in a flexible, easily integrable API, enabling AI Agents, SaaS software and SMEs/mid-sized companies to secure their regulatory processes. As a B Corp certified company, Youtrust is committed to combining technological innovation, compliance with European standards and positive impact, putting security and transparency at the service of businesses.

Why join Youtrust now?

A mission that matters in a world challenged by AI-driven fraud / A vision built on integrity / A European & sovereign platform / A certified B Corp / The golden age of Youtrust.

Your Role

Our Account Management team in France is growing to 10 people across Mid-Market and SMB portfolios. We are creating a Team Lead role to support the AM Director and help the team grow revenue within its existing customer base.

You will spend 60% of your time leading and coaching 4 Account Managers so they find new use cases, sell more of the Youtrust platform and expand into the subsidiaries of large groups. The other 40% you will manage your own Mid-Market portfolio and carry an individual ARR target, so the team sees what good looks like.

Your Responsibilities

Leading the team

• Coach 4 Account Managers on their day-to-day sales work, with individual coaching and ramp-up plans.

• Onboard new team members.

• Track team KPIs (upsell, cross-sell, average deal size, time to close, pipeline coverage), run pipeline and forecast reviews, and put action plans in place.

• Share what works on prospecting within the portfolio, discovery, qualification, deal strategy, objection handling, negotiation and closing.

• Support the team on strategic deals, unblock them when needed, and handle escalations on key accounts.

• Review the team's accounts, segment them, and agree an attack strategy with the AM Director.

• Help the team sell the full Youtrust platform, not a single product.

• Work closely with the AM Director on team priorities and day-to-day operations.

Managing your own portfolio

• Build your own pipeline through outbound and run the full sales cycle, in line with our Mid-Market sales method.

• Understand your customers' challenges and turn them into clear business needs.

• Run product demos, working with our Sales Engineers when needed.

• Negotiate commercial and contractual terms.

• Keep a reliable forecast and clean data in Salesforce.

• Work with Customer Success, Marketing, Product and RevOps to improve how we sell and how customers experience Youtrust.

Your Profile

• You have at least 1 year of experience as a Team Lead or sales manager in B2B SaaS, ideally on Mid-Market accounts.

• You have coached salespeople and can show how they improved under your lead, including how you onboarded and ramped up new people.

• You have run full sales cycles yourself, from outbound to closing, and you hit your ARR targets.

• You know how to grow existing accounts through upsell, cross-sell and new entities within large groups.

• You use data to run your team: KPIs, pipeline reviews, forecast. Your Salesforce is clean, and your team's is too.

• You can look at a portfolio, segment it and choose where to focus.

• You use AI tools every day and help your team use them well.

• You give direct, specific feedback and get as much satisfaction from your team's wins as from your own.

• You can balance your own deals with your team's needs without dropping either.

• You communicate clearly with your team and your manager.

• You speak French fluently (C2) and you are comfortable working in English (B2).

• Knowledge of e-signature, identity verification, fraud prevention or another regulated SaaS market is a plus.

Recruitment Process

1. TAM Interview with Laure Desplats (30 min)

2. Hiring Manager Interview with Margot Peignier (45 to 60 min)

3. Business Case with Margot Peignier and Sara (1h)

4. Final Chat with Sara, Director (30 min), then with Fanny, CRO (30 min)

5. Team Interview with 2 Account Managers from the team (45 min)

Benefits

France Benefits:

• Salary: 117,000 - 142,000 EUR OTE (base 65,000 - 79,000 EUR, variable 52,000 - 63,000 EUR)

• BSPCE

• Meal vouchers (Swile): €10.50/day, 50% covered by Youtrust

• Health insurance (Alan): 50% covered by Youtrust

• Life & disability insurance: 100% employer-covered

• Wellbeing: Axomove (4 physio sessions) and Moka.care (6 therapy/coaching sessions)

• Transportation: 50% reimbursement for public transport for hybrid workers

• Leeto: Access to numerous employee discounts

• Time off: 10 RTT days/year, plus menstrual leave, parenthood benefits, seniority days, and “journée de solidarité.”

• Additional benefits: 1 volunteering day/year, learning & development budget, and more.