Overview
COSMOTE Global Solutions, as a member of OTE Group of Companies, is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services.
CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services.
Responsibilities
- Administration of specific infrastructures, systems and services, such as file and print-services, RDS service, specific systems and software and hosted applications
- 2nd level support
- Installation and configuration of system components and server software, including patch management
- Operating and monitoring of infrastructure, systems, servers
- Configuration management tasks & procedures
- Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution
- Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments
- Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security
- Coordinate with hosting services
- Coordinate with database management teams
- Scripting & configurations in context of systems & infrastructure
- Handling of backups and restore operations of systems & infrastructure
- Participate in defining and documenting configuration of systems & infrastructure
- Participate in defining and documenting operational procedures
- Participate in architectural design/reviews
- Draft technical content for knowledge base for use of upstream support teams
- Evaluation and implementation of security standards
- Security administration and monitoring
- Participation in coordination and project meetings
Requirements
- Bachelor degree in relevant field of interest
- ITIL Certification
- Knowledge and experience with HW management, racking, cabling, replacement, FW upgrades
- HW/SW inventory and configuration management
- Advanced knowledge and experience with VMWare (vSphere, vSAN, Horizon)
- Knowledge and advanced experience in Redhat, Windows OS administration of large farms
- Active Directory (AD) / LDAP and Keycloak Management
- Network Attached Storage (NAS) and distributed file systems
- Centralized IT security policy management
- Knowledge and experience in administration of servers, bladesystems and composable infrastructure
- Knowledge and experience in administration of Backup & Storage systems (VEEAM, StoreOnce, vSAN, traditional SAN and CEPH)
- Advanced script development and troubleshooting skills (Ansible, PowerShell)
- Experience in software compliance monitoring and enforcement