Supervisor Food Services - Patient Services

Dormont Manufacturing Co; Nouvelle-Calédonie; On-site; EUR 28,989 - 43,484; Full time

Benefits offered by this job

Total rewards package

Health and welfare benefits

Educational assistance program

Retirement plans with employer match

Paid time off

Job summary

Advocate Health in a hospital setting is seeking a food service supervisor to direct daily operations across departments and ensure timely delivery of services to patients and staff.

You will lead teams, manage schedules, monitor quality and safety, and ensure adherence to federal, state and hospital policies while delivering excellent customer service.

Qualifications

• High school diploma or GED plus two years of supervisory experience.
• Associate’s degree preferred.
• Serv Safe certification required.

Responsibilities

• Directs daily operations of multi-functional food service to meet goals and deadlines.
• Assist in cash controls and payroll functions (time sheets, records, schedules).
• Monitor operations and provide coaching to staff to ensure quality and safety.
• Maintain compliance with regulations and hospital policies.
• Establish safe work environment and implement safety training.

Skills

Excellent communication

Analytical ability

Customer service

Team leadership

Ability to work under pressure

Education

High school diploma or GED

2 years supervisory experience

Associate’s degree preferred

Serv Safe certification

Job description

Department:

11903 Wake Forest Baptist Medical Center - Food and Nutrition

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Various AM and PM shifts and requires the ability to work weekends and holidays.

Pay Range:

$24.10 - $36.15

EDUCATION/EXPERIENCE:

High school diploma or GED equivalent and two years of supervisory experience. Associate’s degree preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

Serv Safe certification

ESSENTIAL FUNCTIONS:

1. Directs daily operations of multi-functional food service operations to ensure employees have appropriate equipment, inventory and resources to perform jobs, meet goals and deadlines.

2. Assists in the maintenance of cash controls and payroll functions (time sheets, records, schedules etc.).

3. Probes potential problems and apprises the leader of status on resolution of problems or issues, using appropriate resource when necessary.

4. Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards. Ensures top concerns are given priority.

5. Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.

6. Ensures compliance with all federal, state and local regulations as well as hospital policies and procedures (e.g. quality assurance, safety, operations, personnel).

7. Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with safety and loss prevention programs and with standards.

8. Establishes operating standards, implements quality improvements and communicates them.

9. Maintains and develops employee relationships and satisfaction for multi-functional food service areas retail and patients to ensure all regulatory standards are in place.

10. Accountable for the execution of service quality by maintaining highest level of delivery.

11. Promotes and supports workplace diversity initiatives.

SKILLS/QUALIFICATIONS:

Excellent oral and written communication skills

Strong analytical ability

Willingness to respect and value the differences and perceptions of different groups/individuals

Excellent customer service to external and internal customers

Ability to work productively and effectively when faced with stressful work situations and time pressures

Ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers, customers, and vendors

Upholds ethical standards and complies with all state and federal laws and company policies and procedures

WORK ENVIRONMENT:

May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas Exposure to wet tile floors and dangerous, sharp equipment

PHYSICAL REQUIREMENTS:

0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate’s job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.