Studio Manager

Waxing The City; Grâce-Uzel; Sur place; EUR 25 000 - 45 000; Plein temps

Résumé du poste

Join a forward-thinking beauty studio where you can lead a passionate team dedicated to enhancing client self-esteem. As a Studio Manager, you will oversee daily operations, ensure exceptional client experiences, and foster a supportive culture. This role involves managing staff, local marketing, and maintaining high standards in service delivery. You will play a crucial role in developing your team and driving business growth while being an integral part of a community-focused environment. If you have a passion for the beauty industry and a knack for leadership, this opportunity is tailored for you.

Prestations

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Qualifications

• Must hold an Esthetics/Cosmetology License and have 2-3 years of experience.
• Strong leadership and communication skills are essential for this role.

Responsabilités

• Oversee daily operations and manage a team to enhance client experience.
• Handle client acquisition, retention, and staff recruitment effectively.

Connaissances

Leadership

Communication Skills

Customer Service

Team Motivation

Detail Oriented

Formation

Esthetics/Cosmetology License

2-3 years experience

Description du poste

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development

Love What You Do

At Waxing the City, we are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our Cerologists and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started, weekly 1:1’s to create and track goals, create a learning environment that allows our Studio Coordinators and Cerologists become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. We hire Studio Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world.

We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves.

Summary

The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience. The Studio Manager will also work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week.

Essential Functions

• Client Acquisition, Client Experience, Client Retention
• Inventory Management
• Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
• Staff Recruitment, Hiring, Management, Development and Retention
• Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
• P&L Management
• Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention

Role Scope And Complexity

This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit. The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.

Minimum Qualifications Required

• Esthetics/Cosmetology License
• 2-3 years experience
• Effective leadership skills
• Excellent written and verbal communication skills
• Ability to motivate a team to deliver a superior client experience
• Exceptional Customer Service
• Ability to juggle multiple priorities and deliverables simultaneously
• Detail Oriented

Preferred

• 2 years business and staff management
• 2 years beauty industry/salon experience

At Waxing the City, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.