Strategic IT Project Delivery Lead

Chanel, Inc.; Neuilly-sur-Seine; On-site; EUR 85,000 - 115,000; Full time

Job summary

Chanel, Inc. is seeking a Service Delivery Manager - Project Management to oversee IT projects from initiation to closure in the Paris region. You will coordinate cross-functional teams, vendors, and stakeholders to deliver on time, budget, and quality, aligning with IT strategy.

The role emphasizes governance, continuous improvement, and strong communication of project status to leadership and clients. A background in PM frameworks and certifications is required for success.

Qualifications

• 5+ years in IT project management, service delivery, or program management.
• Familiar with PM frameworks (PMBOK, PRINCE2, Agile/Scrum).
• Degree in a related field and relevant PM certifications.

Responsibilities

• Define project scope, objectives, and deliverables with business/technical teams.
• Develop detailed project plans with timelines and resources; manage budget and schedule.
• Act as main liaison between IT and business stakeholders; provide progress reports.
• Lead risk assessments and contingency plans; ensure compliance and governance.
• Oversee QA, testing, UAT, and documentation; drive process improvements.
• Report on project performance and drive continuous delivery improvements.

Skills

IT project management

Stakeholder management

Budgeting

Risk management

Agile/Scrum

PM methodologies

Education

Bachelor's degree in CS/BA/PM

PM Certification (PMP/PRINCE2/CAPM)

Tools

Jira

Confluence

ServiceNow

Power BI

Tableau

SharePoint

Job description

Chanel, Inc. is seeking a Service Delivery Manager - Project Management to oversee IT projects from initiation to closure in the Paris region. You will coordinate cross-functional teams, vendors, and stakeholders to deliver on time, budget, and quality, aligning with IT strategy.

The role emphasizes governance, continuous improvement, and strong communication of project status to leadership and clients. A background in PM frameworks and certifications is required for success.