Strategic Client Success Manager

IQVIA; Paris; Sur place; EUR 85 000 - 120 000; Plein temps

Résumé du poste

IQVIA is seeking a Client Relationship Manager within its Global Market Insights team to drive adoption of insights and data assets. You will serve as the primary contact for assigned clients, build trusted relationships across cross-functional teams, and support long-term retention and growth through quarterly reviews and training sessions.

The role requires deep knowledge of pharmaceutical and healthcare dynamics, with a focus on translating data into actionable business recommendations and

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of experience in client services, account management, market research or healthcare analytics.
• Experience managing complex client relationships in pharma/healthcare.

Responsabilités

• Acts as trusted advisor to clients, ensuring value from IQVIA GMI solutions.
• Develops strong client relationships and primary point of contact for activity.
• Leads service reviews, discusses priorities, and aligns on opportunities.
• Interprets client needs and translates into actionable insights.

Connaissances

Client relationship management

Stakeholder management

Analytical skills

Cross-functional collaboration

Consultative selling

Presentation skills

Travel willingness

Healthcare analytics experience

Formation

Bachelor’s degree or equivalent

Outils

Microsoft Excel

PowerPoint

Microsoft Office

Description du poste

IQVIA is seeking a Client Relationship Manager within its Global Market Insights team to drive adoption of insights and data assets. You will serve as the primary contact for assigned clients, build trusted relationships across cross-functional teams, and support long-term retention and growth through quarterly reviews and training sessions.

The role requires deep knowledge of pharmaceutical and healthcare dynamics, with a focus on translating data into actionable business recommendations and