Store Manager Paris Saint Germain (m/f/d)

BIRKENSTOCK; Paris; Sur place; EUR 52 000 - 70 000; Plein temps

Résumé du poste

BIRKENSTOCK in Paris seeks an experienced Store Manager to lead a flagship store, uphold our quality standards and drive customer service excellence.

You will mentor a team, coordinate with Area Management, HR and Retail Operations to develop the store and boost brand awareness, while closely monitoring KPIs to maximize commercial success. Fluency in French and English is required, with passion for fashion and Birkenstock helping you connect with customers.

Qualifications

• Several years of store management experience in a leadership role.
• Passion for sales and customer service, an open approach to all people and the ability to motivate others.
• Curiosity and understanding of fashion/footwear trends and affinity for social media.
• Results-oriented with retail KPI focus and eye for detail.
• Proficient with MS Office and common POS/cash register systems.
• Very good French and English skills; other languages are an advantage.
• Enthusiasm for Birkenstock products and brand.

Responsabilités

• The customer experience is your top priority: convey Birkenstock values, product know-how and motivate colleagues.
• Select, train, coach and inspire your team and help everyone improve and develop.
• Keep an eye on store performance, targets and KPIs and intervene to maintain top results.
• Plan with Area Management, HR and Retail Operations to grow the store and raise brand awareness.
• Be available to colleagues, listen, and find solutions for challenges.

Connaissances

Store leadership

Customer service

Team coaching

Sales & KPI awareness

MS Office

Outils

Cash register systems

Description du poste

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

YOUR RESPONSIBILITIES:

• The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how and motivate your colleagues by acting as a role model.
• You create an appreciative and positive working atmosphere in which big and small successes are celebrated as a team. In addition, you are responsible for selecting and training new colleagues, coaching, and inspiring your team and giving everyone the opportunity to continuously improve and develop.
• You always keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.
• Together with the Area Management, HR and Retail Operations you plan how your team and you can continuously develop the store and increase our brand awareness.
• Your colleagues can count on you at any time because you help where necessary, always have an open ear, and find a solution for every challenge.

YOUR EXPERIENCE AND COMPETENCIES:

• Several years of professional experience in store management and in a leadership role
• Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others
• Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media
• Results-oriented approach, understanding of retail-specific KPIs and an eye for detail
• Proficient in MS Office as well as common cash register systems
• Very good French and English skills; other languages are an advantage
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is.