Store Manager F&B - Luxury

Azienda Anonima; Paris; On-site; EUR 64,000 - 86,000; Full time

Job summary

Azienda Anonima in Paris is seeking a Store Manager for a premier luxury pastry location in the heart of the city. You will oversee all store operations and lead a team of about 25, ensuring exceptional service, product quality, and an outstanding guest experience.

The ideal candidate has a background in luxury hospitality, fine dining, premium retail, or luxury food and beverage, with fluency in French and English, strong leadership, and meticulous attention to detail.

Qualifications

• Significant experience managing large, structured teams (20+ people).
• Strong focus on customer experience and high quality standards.
• Excellent organizational, leadership, and people management skills.
• Fluency in French and English.

Responsibilities

• Manage all store operations and achieve commercial and operational targets.
• Coordinate and develop a team of ~25 staff, ensuring service quality.
• Oversee pastry, kitchen, and catering operations with cross-functional collaboration.
• Organize schedules and staffing based on customer flow.
• Monitor KPIs, productivity, costs, and store performance.
• Ensure compliance with procedures and regulations; coach the team.
• Support initiatives to enhance customer experience and store performance.

Skills

Team leadership

Customer experience

Operations management

French & English

Job description

For a major international player in the luxury pastry sector, we are seeking a Store Manager for one of its most prestigious locations, situated in the heart of Paris.

The successful candidate will be responsible for the overall management of the store, coordinating a team of approximately 25 people and ensuring the maintenance of the highest standards of service, quality, and customer experience.

This position offers a compelling opportunity for a professional with a background in luxury hospitality, fine dining, premium retail, or luxury food & beverage, who is accustomed to working in structured, international environments with a keen eye for detail.

Responsibilities:

• Manage all aspects of store operations, ensuring the achievement of commercial and operational targets.
• Coordinate, motivate, and develop a team of approximately 25 staff members, fostering a culture of excellence and service quality. Ensure a customer experience that aligns with the brand's luxury positioning, maintaining high standards of hospitality, sales, and service.
• Oversee pastry, kitchen, and catering operations, ensuring effective collaboration across different functions.
• Organize schedules, operational activities, and staffing based on customer flow and store requirements.
• Monitor commercial and operational KPIs, productivity, costs, and store performance.
• Collaborate with corporate functions and other stakeholders to ensure objectives are met.
• Ensure compliance with company procedures, quality standards, and applicable regulations. Manage and develop the team through ongoing training, coaching, and feedback.
• Contribute to the implementation of initiatives aimed at enhancing the customer experience and store performance.

The Profile We are looking for a professional with solid experience in managing operations within luxury hospitality, fine dining, premium food & beverage, or luxury retail.

Key requirements:

• Significant experience in roles such as Store Manager, General Manager, Restaurant Manager, or Hospitality Manager. Experience managing large, structured teams (preferably 20+ people).
• Strong focus on customer experience and a culture of excellence. Proven ability to work in environments characterized by high quality standards and meticulous attention to detail.
• Excellent organizational, leadership, and people management skills.
• Strong commercial acumen and results-oriented mindset.
• Ability to simultaneously manage operational, organizational, and people-related aspects. Excellent interpersonal and communication skills.
• Fluency in French and English

What we offer:

The opportunity to join a leading name in the luxury pastry sector. A position of responsibility within a strategic store in the heart of Paris. The chance to lead and develop a substantial team in an international, highly skilled environment. A dynamic workplace focused on excellence and high standards of product and service quality. L

Location:

Paris, France

Annual Salary:

€75,000 + bonus (French Permanent Contract)