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Position Title: Senior Villa Stewardess – LIVE IN
Purpose: Providing the highest standards of service and cleanliness for the house. Creating a home environment for the principles. Along with the head of operations, build & train a team of staff to assist in this process whilst ensuring a calm and organised household.
Key Responsibilities:
- Work closely with the head of operations to ensure the smooth & efficient running of the family home.
- Act as guardian for the property both when vacant and occupied (shared with Facilities person & chauffeur living onsite). Respond to alarm activations and follow protocols.
- Be adaptable, hands-on, and prepared to multi-task in all areas.
- Lead and be the go-to person for madam when in residence.
- Lead food and beverage service to principals and guests, with assistance from the team. (Light cooking required occasionally)
- Coordinate and plan daily schedules for the principals, including making appointments, e-purchasing, and menu proposals to suit dietary requirements.
- Maintain cleanliness and maintenance standards of the house, ensuring regular inspections and monthly reports.
- Oversee the care of the principles’ wardrobes.
- Train staff and communicate daily plans with the team in collaboration with the Head of Operations. Manage staffing rotas and holidays.
- Take responsibility for the care of animals on the property, especially family dogs when principals are away.
- Conduct monthly and weekly inventories of supplies and make purchases as necessary.
- Drive the principals and guests as required.