Sr. Strategic Adoption Mgr, Amazon Business

Amazon; Paris; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Amazon seeks a Strategic Adoption Manager to lead projects for large strategic accounts and implement innovative B2B solutions. This role requires strong project management, analytical skills, and fluency in English and French, while also collaborating with various internal teams to enhance procurement savings.

Qualifications

• 5+ years in B2B procurement, project management, or consulting.
• Fluent in English and French (C1+ level); Spanish preferred.
• Knowledge of Procure-to-Pay processes and digital transformation.

Responsabilités

• Analyze purchasing processes and identify opportunities for improvements.
• Drive adoption of Amazon Business by advising customers on best practices.
• Oversee program execution, including scheduling and delivery.

Connaissances

Communication

Analytical

Stakeholder Management

Project Management

Problem Solving

Formation

BA/BS degree

MBA preferred

Outils

MS Office

Project Management Tools

Description du poste

Amazon Business presents a significant opportunity to tap into a vast new market segment and customer base. We focus on creating solutions that enable business customers to find, compare, and purchase from millions of items across multiple devices and marketplaces.

Since 1994, Amazon has expanded its product selection and innovated to fulfill its goal of being the world's most customer-centric company. Since 2015, Amazon has been reinventing its approach for business customers, building Amazon Business, the largest and most innovative B2B marketplace globally.

Our business customers range from individual professionals and small businesses to large institutions, each with unique needs. We are transforming how we display our products, price, and deliver to enhance the customer experience both on and off-site.

Position Summary

Strategic Adoption Managers (SAMs) own and implement transformation projects for large strategic accounts (annual revenues of $2.5BN and above), helping them achieve procurement savings at scale through Amazon Business. This role involves shaping the future of B2B purchasing by leading large-scale projects, analyzing, defining, and implementing innovative solutions for our customers.

You will coordinate with internal teams such as Sales, Product Management, Category Management, and Leadership to relay customer needs and drive solutions. Strong project management skills are essential to manage stakeholders, plan, organize, and oversee all project phases, including scoping, issue resolution, risk, and escalation management. The ideal candidate enjoys solving customer problems, has experience working with senior stakeholders, and has a track record of exceeding program goals and revenue targets. Fluency in English, French, and Spanish is required. Possible locations include Paris, Munich, Berlin, Hamburg, London, Madrid, and Milan.

Key Responsibilities

• Analyze purchasing processes and identify opportunities for Amazon Business solutions to improve experiences, reduce costs, and enhance organizational performance.
• Drive adoption of Amazon Business by advising customers on best practices.
• Define requirements and scope for utilizing Amazon Business solutions.
• Oversee program execution, including personnel assignment, scheduling, and delivery.
• Communicate effectively with customers and Amazon leadership.
• Assess risks, anticipate challenges, and manage escalations.
• Collaborate with product and technical teams to automate and improve customer service solutions.
• Meet or exceed targets for customer and feature spend adoption.
• Gather market needs and relay them to internal teams.
• Engage with senior stakeholders such as CPOs, CFOs, and VPs.

A Day in the Life

The day begins with team meetings and checking emails. Activities include managing expectations, strategizing, brainstorming, and handling uncertainties. Typical tasks involve consulting procurement leads, developing solutions with customers and partners, setting organizational processes, collaborating with sales teams, and planning for future quarters.

Minimum Requirements

• BA/BS degree
• 5+ years in B2B procurement, project management, or consulting
• Fluent in English and French (C1+ level); Spanish proficiency preferred
• Knowledge of Procure-to-Pay processes, system integration, and enterprise tender processes
• Excellent communication, analytical, and stakeholder management skills
• Decisive, proactive, and able to manage multiple projects
• Degree in a technical or analytical field; MBA preferred
• Strong ownership, bias for action, and teamwork skills
• Proficient in MS Office and project management tools
• Experience with agile methodologies and digital transformation projects

Amazon is committed to diversity and equal opportunity. We value a diverse workforce and base recruitment decisions on experience and skills. For accommodations during the application process, please visit this link.

Our inclusive culture empowers employees to deliver the best results. If you need workplace accommodations due to a disability, please contact your Recruiting Partner.