Sr Product Technology Consultant - Travel Tech

Sabre France; Paris; Sur place; EUR 45 000 - 80 000; Plein temps

Résumé du poste

An innovative technology company is seeking a Senior Product Technology Consultant to join their dynamic team. This role offers a unique opportunity to consult with agency customers on product upgrades and technology integrations. The consultant will be responsible for delivering IT consulting services, managing initiatives, and advocating for customer needs to enhance efficiency and adoption of solutions. If you have a passion for the travel industry and possess strong leadership and communication skills, this position will allow you to make a significant impact while working with cutting-edge technology in a collaborative environment.

Qualifications

• Proven experience in the travel industry with E2E workflow knowledge.
• Strong consultative leadership and excellent communication skills.

Responsabilités

• Deliver IT consulting services and manage customer-driven initiatives.
• Optimize workflows and maximize efficiency through Sabre solutions.

Connaissances

Consultative Leadership

Customer Service

Communication Skills

Technical Analysis

Troubleshooting

Attention to Detail

Multitasking

Account Management

Formation

Experience in Travel Industry

Familiarity with E2E Workflow

Knowledge of NDC

Outils

Postman

Sabre Products

Mid/Back Office Tools

Online Booking Tools

Description du poste

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

Our team is looking for a Senior Product Technology Consultant who will be a part of our Product Solution Delivery Team. This is a high-impact opportunity that consults our agency customers on product upgrades, implementation, and technology integrations. Develop and drive the strategic direction for one of the leading global travel technology companies.

Role and Responsibilities:

• Responsible for the delivery of IT consulting services.
• Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems.
• Manage customer-driven and Sabre-led initiatives by supporting product demos, evaluation, testing, configuration, rollout, and adoption.
• Proactively consult with your customers on best practices in optimizing workflows, identify additional revenue opportunities, and maximize efficiency through Sabre solutions.
• Map Sabre solutions and customer needs to drive differentiated value and optimal performance.
• Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products.
• Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers.
• Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations, and workshops.
• Work closely with customers' development teams to help them integrate Sabre's products into their technology stack.

Qualifications and Education Requirements:

• Proven experience in the travel industry, including E2E workflow & common operations knowledge.
• Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design, and reengineering.
• Account Management knowledge and the ability to present and deal with stakeholders up to management C-level.
• Proficient knowledge and hands-on experience with Sabre products.
• Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives.
• Excellent customer service and communication skills.
• Familiarity with mid/back office tools and corporate/leisure online booking tools.
• Ability to analyze and troubleshoot.
• Attention to detail and ability to multitask to support multiple customers.
• Experience in an Online Travel Agency or any eCommerce business environment.
• In-depth understanding and familiarity with Service Oriented Architecture, Web Services technologies, Simple Object Access Protocol (SOAP), and Representational State Transfer (REST).
• Experience using Postman.
• Competency in training technical teams on functional and business processes.
• Knowledge of NDC.

Other Information

• Languages: French and English required; any other EMEA languages welcome but not essential.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

Required Experience: Senior IC

Key Skills

Active Directory Administration, Advertising Management, Hair And Beauty, Biotechnology, Corporate Finance, ABAP.