Sr Product Technology Consultant - Travel Tech

Sabre; France; Hybride; EUR 50 000 - 80 000; Plein temps

Résumé du poste

A leading global travel technology company seeks a Senior Product Technology Consultant to join their Product Solution Delivery Team. This role involves delivering IT consulting services, engaging with customers to optimize workflows, and driving the strategic direction of Sabre's product solutions. Ideal candidates will have proven experience in the travel industry, strong technical skills, and excellent communication abilities.

Qualifications

• Proven experience in travel industry, including E2E workflow.
• Technical skills for systems development and analysis.
• Familiarity with Service Oriented Architecture and Web Services.

Responsabilités

• Deliver IT consulting services and manage customer initiatives.
• Consult on optimizing workflows and maximizing efficiency.
• Advocate for customers in resolving complex technical issues.

Connaissances

Customer Service

Communication

Technical Analysis

Consultative Leadership

Problem Solving

Formation

Experience in Travel Industry

Account Management Knowledge

Outils

Postman

Mid/Back Office Tools

Online Booking Tools

Description du poste

Our team is looking for a Senior Product Technology Consultant who will be a part of our Product Solution Delivery Team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. Develop and drive the strategic direction for one of the leading global travel technology companies.

Role and Responsibilities :

• Responsible for the delivery of IT consulting services
• Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
• Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
• Proactively consult with your customers on best practices in optimizing workflows, identify additional revenue opportunities and maximize efficiency through Sabre solutions
• Map Sabre solutions and customer needs to drive differentiated value and optimal performance
• Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
• Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
• Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
• Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack

Qualifications and Education Requirements :

• Proven experience in travel industry, including E2E workflow & common operations knowledge
• Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
• Account Management knowledge and the ability to present and deal with stakeholders up to management C-level
• Proficient knowledge and hands on experience with Sabre products
• Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
• Excellent customer service and communication skills
• Familiarity with mid / back office tools and corporate / leisure online booking tools
• Ability to analyze and trouble-shoot
• Attention to detail and ability to multi-task to support multiple customer
• Experience in an Online Travel Agency or any eCommerce business environment
• In-depth understanding and familiarity with Service Oriented Architecture, Web Services technologies, Simple Object Access Protocol (SOAP), Representational State Transfer (REST)
• Experience using Postman
• Competency in training technical teams on functional and business processes
• Knowledge of NDC

Other Information

• Languages : French and English required, any other EMEA languages, welcome but not essential

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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