Sr. Field Service Engineer

Onto Innovation; Lacaussade; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking a skilled technician to oversee the installation, repair, and maintenance of cutting-edge semiconductor tools. This role involves traveling across Europe to provide essential support and feedback, ensuring optimal performance of metrology and inspection equipment. The company fosters a collaborative environment, offering competitive salaries and a comprehensive benefits package, including health and wellness initiatives. Join a forward-thinking team dedicated to innovation and excellence in the semiconductor industry, where your contributions will be valued and recognized.

Prestations

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO

401K plan with employer match

Employee Stock Ownership Program (ESOP)

Health & wellness initiatives

Qualifications

• Experience in semiconductor field service and equipment fault detection.
• Strong communication skills and ability to work independently.

Responsabilités

• Install and maintain Onto Innovation products across Europe.
• Provide documentation and feedback to improve products and support sales.

Connaissances

Field Service experience

Equipment fault detection

Interpersonal communication skills

Ability to work unsupervised

Microsoft Office proficiency

Formation

College/University degree in engineering

Outils

Metrology tools

Inspection tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Description du poste

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

Responsible for Installation, Repair and Maintenance of Onto Innovation products, this includes Metrology and Inspection tools.

• Install new tools within the European region, completing both Engineering and Applications tasks.
• Respond to down tool situations within Europe and requests for Maintenance when required.
• Provide correct documentation requested and feedback to the US factory as needed.
• Provide feedback to the sales team as required, helping provide possible leads for future sales.
• Provide Applications feedback to look at constant product improvement.

Qualifications

• Preferred Field Service experience in the Semiconductor Business.
• Previous knowledge of equipment fault detection, with experience in electrical, mechanical, and software.
• Preferred experience in Semiconductor applications.
• College/University degree in engineering.
• Ability to work unsupervised yet within a team setting.
• Excellent interpersonal & customer communication skills.
• Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word, and Excel.
• Ability to travel regularly throughout Europe, approximately 60% of the time.

Onto Innovation is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We offer competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives.

We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.