Sr. Field Service Engineer

Onto Innovation; France; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking a dedicated Field Service Engineer to oversee the installation, repair, and maintenance of advanced metrology and inspection tools across Europe. This role is pivotal in ensuring the smooth operation of cutting-edge semiconductor technologies, requiring strong interpersonal skills and the ability to work independently while contributing to a collaborative team environment. With a commitment to diversity and a generous benefits package, this innovative firm fosters a culture of recognition and support, making it an exciting opportunity for professionals looking to make a significant impact in the semiconductor industry.

Prestations

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401K plan with employer match

Employee Stock Ownership Program (ESOP)

Health & wellness initiatives

Qualifications

• Experience in semiconductor applications is preferred.
• Ability to travel regularly throughout Europe, approximately 60% of the time.

Responsabilités

• Responsible for installation, repair, and maintenance of products.
• Provide documentation and feedback to the US factory as needed.

Connaissances

Field Service experience

Equipment fault detection

Interpersonal skills

Customer communication

Ability to work unsupervised

Microsoft Office proficiency

Formation

College/University degree in engineering

Outils

Metrology tools

Inspection tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Description du poste

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

Responsible for Installation, Repair and Maintenance of Onto Innovation products, this includes Metrology and Inspection tools.

1. Install new tools within the European region. Completing both Engineering and Applications tasks.
2. Respond to down tool situations within Europe and requests for Maintenance when required.
3. Provide correct documentation requested and feedback to the US factory as needed.
4. Provide feedback to sales team as required. Helping provide possible leads for future sales.
5. Providing Applications feedback in order to look at constant product improvement.

Qualifications

1. Preferred Field Service experience in the Semiconductor Business
2. Previous knowledge of equipment fault detection. With experience in electrical, Mechanical and software.
3. Preferred experience in Semiconductor applications.
4. College/University degree in engineering.
5. Ability to work unsupervised yet within a team setting.
6. Excellent interpersonal & customer communication skills.
7. Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word and Excel.
8. Ability to travel regularly throughout Europe, approximately 60% of the time.

Onto Innovation is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We offer competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives.

We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.