Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives. Support senior leadership on resourcing strategies and with local clients relationship.
Essential Functions
- Manage staff in accordance with organizational policies and applicable regulations. Responsibilities include planning, assigning, and directing work; assessing performance; guiding professional development; rewarding and disciplining employees; addressing employee relations issues; and resolving problems.
- Participate in the hiring process for new employees (including managers) by reviewing candidates and participating in interviews. Ensure proper onboarding and training for new employees.
- Ensure staff have the necessary materials, system access, and training to complete their responsibilities. Oversee the execution of training plans, SOP reviews, and training experiences as applicable.
- Assist in allocating resources to clinical research projects by assigning staff based on their experience and training.
- Manage the quality of clinical work through regular review and evaluation of work products.
- Identify quality risks and issues, and develop corrective action plans to prevent or address deficiencies.
- Ensure staff meet workload and quality metrics through regular reviews and reporting as outlined by clinical operations management.
- Collaborate with other clinical teams and leadership to manage project challenges and achieve excellent customer service.
- Participate in organizational quality or process improvement initiatives.
- May serve as a client liaison for local sponsor affiliates.
- Mentor and coach new team members as they integrate into the role.
Qualifications
- Bachelor's Degree in a scientific discipline or healthcare preferred.
- Clinical trial experience, including management or leadership roles, or equivalent education, training, and experience.
- Deep knowledge of clinical research regulatory requirements (GCP, ICH guidelines).
- Strong leadership skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills in English.
- Strong organizational and problem-solving abilities.
- Effective time management and ability to handle competing priorities.
- Ability to establish and maintain working relationships with colleagues, managers, and clients.
- Capability to work under pressure with multiple internal/external clients and goals.
- Support strategic decisions by collaborating with cross-functional teams.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create connections to accelerate the development and commercialization of medical treatments to improve patient outcomes and population health worldwide. Learn more at IQVIA's website.
Additional Details
- Experience Level: Senior IC
- Employment Type: Full-Time
- Number of Vacancies: 1