Sr Account Management Lead, Uber Eats - Lyon

Uber; Lyon; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Bonuses

Equity

Benefits

Résumé du poste

Uber Eats Rhône-Alpes is seeking an Account Management Lead to guide a team of Account Managers, growing partnerships with top restaurants and translating strategy into local action.

You will own regional performance, coach teammates, build dashboards, and collaborate with Paris central teams to align with national priorities. The role requires French and English fluency, 5+ years in account management or related roles, and a hands-on, data-driven leadership style.

Qualifications

• Minimum 5 years in account management, consulting, strategy in a large company or fast-growing startup.
• Proven experience leading teams or projects with measurable results.
• Strong data-driven mindset; able to build dashboards and translate insights into priorities.
• Fluency in French and English; ability to influence internal and external partners.

Responsabilités

• Lead and coach a local team of Account Managers, guiding development and performance.
• Own Rhône-Alpes Hub business performance; set priorities and roadmaps for growth.
• Support AMs in complex negotiations with top restaurant partners and local icons.
• Create analyses and dashboards to identify gaps and opportunities.
• Act as local ambassador and coordinate with central Paris teams to align initiatives.

Connaissances

Account management

Team leadership

Data analysis

French (native/fluent)

English

Description du poste

About the Role

As the Account Management Lead for the Rhône-Alpes Hub, you will be the driving force behind our success in one of France’s most dynamic regions. Reporting to the East Territory Lead, you will lead, coach, and inspire a team of Account Managers (AM) dedicated to growing our partnerships with the best restaurants in the area.

Your mission is to bridge the gap between high-level strategy and local execution. You will ensure your team prioritizes the right levers to drive business performance, maintains healthy marketplace metrics, and delivers an exceptional experience to our restaurant partners. This role is a unique blend of people leadership, strategic planning, and hands-on operational excellence.

What You Will Do

1. Lead & coach our local team: Manage a team of Account Managers. You will be responsible for their professional development, performance tracking, and daily guidance to ensure they hit their objectives.
2. Strategic oversight: Own the business performance of the Rhône-Alpes Hub. Define local priorities, set clear roadmaps, and ensure your team is focused on the high-impact actions that fuel Uber Eats' growth.
3. High-stakes negotiations: Support your AMs in complex negotiations with top-tier restaurant partners and local icons.
4. Data analysis: Uber wouldn't be Uber without all of our data! You will autonomously create analyses and dashboards and help your team "crunch the numbers" to identify gaps and opportunities.
5. Stakeholder management: Act as the local ambassador for the Rhône-Alpes hub. Work closely with the central teams in Paris to align local initiatives with the national strategy.

Basic Qualifications

1. At least 5 years of professional experience in account management, consulting, strategy work in a large business or fast=growing startup
2. Proven experience in team management or project leadership. You know how to motivate a team, provide constructive feedback, and drive collective results.
3. Strong data-driven mindset. You are comfortable using data to build dashboards, track performance, and translate complex insights into simple, actionable team priorities.
4. Exceptional interpersonal skills in French (native/fluent) and English. You can influence both internal stakeholders and external partners.
5. A "go get it" attitude. You thrive in ambiguous environments and can pivot quickly when priorities shift.

Preferred Qualifications

1. A deep understanding of the Rhône-Alpes business landscape and a genuine passion for its restaurant industry.
2. Ability to see the "big picture" while staying obsessed with the small operational details that make a marketplace successful.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits.

Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.