Spanish Speaking Customer Support Specialist

Cross Border Talents; Paris; Sur place; EUR 26 000 - 35 000; Plein temps

Résumé du poste

A customer service agency is seeking a professional with advanced Spanish (C2) and at least B2 English to support their Lisbon team. Candidates should have a minimum of a year’s experience in related fields. The role involves rotational shifts and demands a proactive attitude towards customer success. The position offers meal and transport allowances, private health insurance, and extensive onboarding support.

Prestations

Meal allowance (daily)

Monthly transport allowance

Private health insurance

Full onboarding support

Dynamic and international work environment

Qualifications

• Minimum 1 year experience in customer service, telesales, account management, or business development-related roles.
• Must hold an EU ID, Residence Card, or valid Visa.

Responsabilités

• Support sellers and buyers with your expertise.
• Work within rotational shifts from Monday to Sunday.
• Influence seller success through strong sales awareness.

Connaissances

Advanced Spanish skills (C2)

English language skills (B2)

Sales awareness

Customer-oriented mindset

Description du poste

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule:

• Monday to Sunday: 08:00 -17:00 or 09:00 -18:00 (rotative shifts)

• 2 rotative days off per week

• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile:

• Spanish language skills at C2 level

• English language skills at minimum B2 level

• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles

• Strong sales awareness and ability to influence seller success (mandatory)

• Proactive and customer-oriented mindset

• Must hold an EU ID, Residence Card, or valid Visa

  • Manifestação de Interesse also accepted

  • Visa support may be discussed during the process

What We Offer:

• Meal allowance (daily)

• Monthly transport allowance

• Private health insurance:

  • Available from day 1 (employee contributes a monthly fee)

  • Fully covered by the company after 6 months

• Full onboarding support

• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!