Spanish Speaking Customer Support Specialist

Cross Border Talents; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a customer service professional in Lisbon, Portugal. The ideal candidate will possess advanced Spanish skills (C2) and at least B2 level English, along with strong sales awareness. A minimum of one year in customer service or related roles is required. The position offers a dynamic work environment with benefits including meal and transport allowances, as well as private health insurance.

Prestations

Meal allowance (daily)

Monthly transport allowance

Private health insurance available from day 1

Qualifications

• Minimum 1 year experience in customer service or related roles.
• Must hold an EU ID, Residence Card, or valid Visa.

Responsabilités

• Support sellers and buyers with expertise.
• Influence seller success through strong sales awareness.

Connaissances

Spanish language skills at C2 level

English language skills at minimum B2 level

Strong sales awareness

Proactive and customer-oriented mindset

Description du poste

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule:

• Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts)
• 2 rotative days off per week
• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile:

• Spanish language skills at C2 level
• English language skills at minimum B2 level
• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles
• Strong sales awareness and ability to influence seller success (mandatory)
• Proactive and customer-oriented mindset
• Must hold an EU ID, Residence Card, or valid Visa
  • Manifestação de Interesse also accepted
  • Visa support may be discussed during the process

What We Offer:

• Meal allowance (daily)
• Monthly transport allowance
• Private health insurance:
  • Available from day 1 (employee contributes a monthly fee)
  • Fully covered by the company after 6 months
• Full onboarding support
• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!