Solutions Manager

Kleio; Paris; Hybrid; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Job summary

Kleio is seeking a Solutions Manager to be the linchpin between Kleio and our enterprise clients, owning the full lifecycle of AI solution delivery.

You’ll lead end-to-end implementations, translate technical features into business value, coordinate with Product, Engineering, Customer Success and Sales, and drive measurable ROI through adoption, renewals and expansion. Hybrid work model with a fast-growing team building a pioneering Knowledge Engine and AI agents for enterprise clients.

Qualifications

• 4–7 years in solutions engineering, technical consulting, or customer success roles with a proven ability to translate complex software into business outcomes.
• Enterprise client management experience with B2B relationships and stakeholder alignment.
• Strong grasp of APIs, AI fundamentals, SaaS/cloud infrastructure, and data workflows.
• Excellent communication and ability to educate both technical and business audiences.
• Track record of cross-functional collaboration with Product, Sales and Engineering.

Responsibilities

• End-to-End Solution Delivery: Lead complex AI implementations from discovery through scale.
• Business Impact Translation: Translate technical features into clear business value for stakeholders.
• Technical Coordination Excellence: Manage dependencies and data flows across CRMs, ERPs, and internal systems.
• Go-Live Readiness Champion: Lead cross-functional readiness checks and enablement sessions.
• Customer Success Orchestration: Build trust and drive adoption across layered organizations.
• Scale & Renewal Strategy: Design ROI-focused success plans and drive renewals and expansion.

Skills

Solutions engineering

Technical consulting

Customer success

Business value translation

Tools

APIs

SQL

Job description

We are looking forward to receiving applications from top talents.

Kleio is transforming how enterprise sales and marketing teams engage with customers. Our Conversational AI platform turns complex B2C journeys into personalized, always-on experiences that convert prospects around the clock.

Founded in 2024 by three C3 AI alumni, we've raised €3M and built a team of 15+ passionate builders. Our AI agents [Lisa, Alex, and Kate] are already delivering proven results across industries like Travel, Automotive, Real Estate, and Luxury.

Your Mission

As Solutions Manager, you’ll be the linchpin between Kleio and our enterprise clients, owning the full lifecycle of AI solution delivery.

From technical scoping and delivery to go-live, expansion, and renewal, you’ll drive every stage that turns prospects into thriving, AI-powered success stories.

This is a cross-functional, high-impact role where you’ll collaborate with Product, Engineering, Customer Success, and Sales to ensure our AI agents deliver measurable business value.

What You’ll Do

End-to-End Solution Delivery

• Lead complex AI implementations from discovery through scale
• Scope integrations, manage deployments, and ensure smooth rollouts
• Define and track success metrics like conversion rate uplift and engagement

Business Impact Translation

• Translate technical features into clear business value for stakeholders
• Collaborate on solution proposals and customer rollout plans
• Align implementations with client KPIs and industry goals

Technical Coordination Excellence

• Manage dependencies and data flows across CRMs, ERPs, and internal systems
• Coordinate releases with enterprise-grade security and compliance in mind
• Validate configurations to ensure seamless user experience

Go-Live Readiness Champion

• Lead cross-functional readiness checks
• Run internal enablement and change management sessions
• Deliver smooth, high-impact launches

Customer Success Orchestration

• Build trust through structured comms and regular business reviews
• Navigate change-resistant environments with empathy and clarity
• Champion adoption across layered organizations

Scale & Renewal Strategy

• Design ROI-focused success plans and upsell pathways
• Lead renewals and commercial expansion conversations
• Surface insights from usage data to unlock new opportunities

Preferred Qualifications

Hybrid Technical & Customer Expertise

4–7 years in solutions engineering, technical consulting, or customer success roles with a proven ability to translate complex software into business outcomes.

Enterprise Client Management

Experience managing B2B relationships and delivering product adoption and stakeholder alignment across departments.

Technical Proficiency

Strong grasp of APIs, AI fundamentals, SaaS/cloud infrastructure, and data workflows. SQL proficiency and demo delivery experience a plus.

Communication & Education

Able to simplify complexity and communicate clearly with both technical and business audiences.

Cross-Functional Collaboration

Track record of working with Product, Sales, and Engineering in fast-paced environments to ship successful enterprise solutions.

• Bridge technical detail and customer value effortlessly
• Treat ambiguity as a chance to shape the roadmap
• Understand B2B complexity and enterprise sales cycles
• Communicate with clarity, empathy, and confidence
• Are energized by zero-to-one ownership and fast-paced execution

Why Join Kleio?

• Drive impact as an early Solutions Manager shaping product and strategy
• Work closely with founders and top-tier AI talent
• Competitive salary and rapid personal and professional growth

Build Agentic Commerce with Kleio

Join the team building the Knowledge Engine and the orchestrated AI agents behind complex, high-value enterprise sales.