Solutions Manager

Kleio; Paris; Hybride; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Rapid personal and professional growth

Résumé du poste

Kleio, Paris-based AI company transforming enterprise sales, seeks a Solutions Manager to own the full lifecycle of AI solution delivery for enterprise clients.

You will bridge Product, Engineering, Customer Success and Sales to drive go-live readiness, measure business value, and renew engagements with ROI-focused plans.

Qualifications

• 4–7 years in solutions engineering, technical consulting, or customer success with ability to translate software into business outcomes.
• Experience managing B2B relationships and driving product adoption across departments.
• Strong API, AI, SaaS/cloud infrastructure knowledge; data workflows; SQL proficiency a plus.

Responsabilités

• Lead complex AI implementations from discovery through scale.
• Scope integrations, manage deployments, and ensure smooth rollouts.
• Define and track success metrics like conversion rate uplift and engagement.
• Translate technical features into business value for stakeholders.
• Coordinate releases with enterprise-grade security and compliance in mind.
• Lead cross-functional readiness and change management sessions.
• Surface insights from usage data to unlock new opportunities.
• Design ROI-focused success plans and renewal strategies.

Connaissances

APIs

AI fundamentals

SaaS/cloud infrastructure

SQL proficiency

Demo delivery experience

Description du poste

Meet Kleio

Kleio is transforming how enterprise sales and marketing teams engage with customers. Our Conversational AI platform turns complex B2C journeys into personalized, always-on experiences that convert prospects around the clock.

Founded in 2024 by three C3 AI alumni, we've raised €3M and built a team of 15+ passionate builders. Our AI agents [Lisa, Alex, and Kate] are already delivering proven results across industries like Travel, Automotive, Real Estate, and Luxury.

Your Mission

As Solutions Manager, you’ll be the linchpin between Kleio and our enterprise clients, owning the full lifecycle of AI solution delivery.

From technical scoping and delivery to go-live, expansion, and renewal, you’ll drive every stage that turns prospects into thriving, AI-powered success stories.

This is a cross-functional, high-impact role where you’ll collaborate with Product, Engineering, Customer Success, and Sales to ensure our AI agents deliver measurable business value.

What You’ll Do

End-to-End Solution Delivery

• Lead complex AI implementations from discovery through scale
• Scope integrations, manage deployments, and ensure smooth rollouts
• Define and track success metrics like conversion rate uplift and engagement

Business Impact Translation

• Translate technical features into clear business value for stakeholders
• Collaborate on solution proposals and customer rollout plans
• Align implementations with client KPIs and industry goals

Technical Coordination Excellence

• Manage dependencies and data flows across CRMs, ERPs, and internal systems
• Coordinate releases with enterprise-grade security and compliance in mind
• Validate configurations to ensure seamless user experience

Go-Live Readiness Champion

• Lead cross-functional readiness checks
• Run internal enablement and change management sessions
• Deliver smooth, high-impact launches

Customer Success Orchestration

• Build trust through structured comms and regular business reviews
• Navigate change-resistant environments with empathy and clarity
• Champion adoption across layered organizations

Scale & Renewal Strategy

• Design ROI-focused success plans and upsell pathways
• Lead renewals and commercial expansion conversations
• Surface insights from usage data to unlock new opportunities

Preferred Qualifications

Hybrid Technical & Customer Expertise

4–7 years in solutions engineering, technical consulting, or customer success roles with a proven ability to translate complex software into business outcomes.

Enterprise Client Management

Experience managing B2B relationships and delivering product adoption and stakeholder alignment across departments.

Technical Proficiency

Strong grasp of APIs, AI fundamentals, SaaS/cloud infrastructure, and data workflows. SQL proficiency and demo delivery experience a plus.

Communication & Education

Able to simplify complexity and communicate clearly with both technical and business audiences.

Cross-Functional Collaboration

Track record of working with Product, Sales, and Engineering in fast-paced environments to ship successful enterprise solutions.

You’ll Thrive at Kleio If You

• Bridge technical detail and customer value effortlessly
• Treat ambiguity as a chance to shape the roadmap
• Understand B2B complexity and enterprise sales cycles
• Communicate with clarity, empathy, and confidence
• Are energized by zero-to-one ownership and fast-paced execution

Why Join Kleio?

• Drive impact as an early Solutions Manager shaping product and strategy
• Work closely with founders and top-tier AI talent
• Competitive salary and rapid personal and professional growth