Solution Consultant SaaSCRM

Zoho Corporation Europe; Lille; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

Join a forward-thinking company as a Presales Consultant, where your expertise will shape customized solutions for clients. In this dynamic role, you'll engage with potential clients, lead solution presentations, and collaborate with sales teams to drive business success. With a strong focus on customer experience and a supportive international environment, this position offers the opportunity to work with cutting-edge technology and contribute to the growth of a leading SaaS provider. If you're passionate about delivering impactful solutions and thrive in a collaborative setting, this is the perfect opportunity for you.

Prestations

Competitive salary package

MacBook and mobile

Company-provided lunch

Permanent contract after probation

Reimbursement of business expenses

Vibrant international environment

Qualifications

• 3-6 years of experience in solution consulting or similar role in SaaS.
• Proven track record of successful solution delivery to enterprise clients.

Responsabilités

• Engage with potential clients to understand their business needs.
• Lead solution presentations and demonstrations for SaaS products.
• Collaborate with sales teams to enhance the sales process.

Connaissances

Solution Consulting

CRM Knowledge

Customer Experience Strategy

Analytical Skills

Communication Skills

Presentation Skills

Problem-Solving Skills

Fluency in English

Fluency in French

Description du poste

Zoho is a privately held, bootstrapped, and profitable cloud software company. We aim to become one of the largest B2B SaaS providers worldwide, committed to solving business problems through our deep technology expertise and superior customer experience. We believe in experimentation, iteration, and following your instincts.

We are seeking an experienced Presales Consultant to join our dynamic team at Zoho Corporation. As an integral part of our sales and consulting team, the Presales Consultant will be responsible for designing and delivering solutions that meet the complex needs of our clients.

With your deep industry knowledge and exceptional consulting skills, you will craft customized solutions that drive business success.

Responsibilities:

1. Engage with potential clients to understand their business needs and challenges, translating these into effective solutions.
2. Lead comprehensive solution presentations and demonstrations that highlight the value and benefits of our SaaS products.
3. Collaborate with sales teams to develop strategies for solution selling and to enhance the sales process with your technical expertise.
4. Guide customers through the decision-making process, addressing technical, strategic, and business requirements.
5. Design customized solutions and workflows that effectively integrate with existing client systems and business practices.
6. Provide expert advice and leadership in customer experience strategy, helping clients optimize their use of our products.
7. Stay updated on industry trends and new technologies.
8. Support the implementation team during solution rollouts.

Requirements:

• 3-6 years of experience in solution consulting or a similar role within the SaaS industry, specializing in CRM or customer experience products.
• Proven track record of successful solution delivery to enterprise clients.
• Strong understanding of the SaaS industry, especially working on products including but not limited to CRM and Helpdesk software, its implementation, and its impact on customer engagement and business processes.
• Excellent communication, presentation, and interpersonal skills, capable of working collaboratively in a client-focused environment.
• Strong analytical and problem-solving skills with a consultative approach to addressing client needs.
• Fluency in English and French is mandatory for this role.
• Ability to travel as needed to meet with clients, attend conferences, and lead engagements.

Benefits:

• Competitive salary package aligned with candidates' qualifications, experience, and the market value of the role.
• Supportive and inclusive team and colleagues.
• MacBook, mobile, and paid SIM.
• Company-provided lunch.
• Permanent contract after the successful completion of the probationary period.
• A vibrant international environment.
• Reimbursement of approved business expenses.
• Opportunity to work with a global team and contribute to the growth of a leading technology company.

It is important for the applicant to hold a national or EU passport, have a valid work authorization, and be within a commutable distance. The successful candidate will be subjected to background verification in compliance with national legislation and market standards.

Join Zoho Corporation Europe today and be part of a company that is revolutionizing the way businesses operate. Together, let's shape the future of business software!