Solution Consultant OMS

Hardis Group; Lille; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Extensive training

Career development

Résumé du poste

Hardis Group in Lille, France is seeking a dedicated Solution Consultant to lead implementations of their Order Management solution, Hardis OMS.

The ideal candidate will work closely with customers to translate requirements into successful solutions, ensuring alignment with project goals. Proficiency in English and French is essential, and experience in customer solution implementation is a must.

Join a collaborative culture that values diversity and personal growth opportunities, along with extensive training and support!

Qualifications

• Full working proficiency in English and French.
• Experience in implementing customer solutions.
• Ability to translate business requirements into functional designs.

Responsabilités

• Lead or support the implementation of customer solutions.
• Coordinate activities and ensure project scope alignment.
• Build strong customer relationships through effective communication.

Connaissances

Implementation Leadership

Customer Relationship Management

Risk Management

Solution Design

Communication Skills

Description du poste

Hardis Supply Chain has developed an Order Management solution for retailers: Hardis OMS. Hardis OMS is the focal point in the digital commerce landscape of our customers.

As a Solution Consultant, you play a key role in translating business requirements into successful implementations and guiding customers throughout the project lifecycle.

You will prepare and implement the first French OMS customer onboarding!

If you enjoy working at the intersection of business and technology, collaborating with customers and internal teams, and taking ownership of implementations from analysis through go‑live, we would love to connect with you.

Responsibilities

• Lead or support the implementation of customer solutions from analysis through go‑live
• Coordinate implementation activities and ensure alignment between customer expectations and project scope
• Identify risks, dependencies and potential roadblocks early, and take ownership of implementation progress to drive success
• Ensure implementation activities are performed in line with our information security policies
• Build and maintain strong customer relationships through clear communication and professional follow‑up
• Translate customer requirements into functional solution designs
• Advise customers on best practices, standard functionalities, and optimal system setup
• Identify gaps between business requirements and standard solution capabilities, and propose suitable alternatives and product improvements
• Work closely with technical and functional specialists to validate and implement proposed solutions

Project Go‑Lives

• Prepare and execute testing activities together with the customer and internal stakeholders
• Participate in and coordinate important go‑lives and support both the customer and project team

You will collaborate with internal project managers, product management, technical experts, and operations, as well as external customers, project teams, and implementation partners.

Why Join Us

We offer growth opportunities, extensive training, and career development within a supportive, collaborative culture that values ownership and impact.

Profile Required

Languages: Full working proficiency in English and French. Proficiency in Dutch is a plus.

At Hardis Group, we foster an environment where everyone can truly be themselves: we are convinced that diversity of backgrounds and profiles is a strength and we carefully review all applications with an inclusive and respectful approach toward each individual.

Location: Lille, France