Solution Consultant Intern

Mirakl; Paris; Presencial; EUR 13.000 - 20.000; Jornada completa

Descripción de la vacante

Mirakl is seeking a Solution Consultant Intern for Mirakl Connect in Paris from January to June 2027. You’ll join a cross-functional team, helping sellers onboard and grow within our Connect ecosystem, and build expertise in Catalog Transformer.

The role emphasizes autonomous project work, strong communication, and a proactive, English-speaking environment in a fast-paced SaaS setting.

Formación

• Enrolled in a Master's program (M1 or M2) and available for a six-month internship.
• Interest in technology, SaaS platforms, or digital products.
• Familiarity with APIs, data, or automation tools is a plus.
• Strong communication and teaching abilities with a proactive mindset.

Responsabilidades

• Support and progressively take ownership of end-to-end seller onboarding on Mirakl Connect, starting with simpler cases and building towards greater autonomy.
• Guide sellers through onboarding steps and deliver clear enablement sessions for audiences with varying technical knowledge.
• Develop expertise in Catalog Transformer and assist sellers in troubleshooting and optimising catalogs.
• Contribute to scaling onboarding by creating and improving documentation, guides, and internal content, and identify automation opportunities.
• Collaborate cross-functionally with Sales, Product, Support, and Data Science/AI teams to capture feedback and improve seller experience.

Conocimientos

Autonomous

Project management

Communication

Teaching

Curious about AI

Organised

English proficiency

Educación

Master's program enrollment

Herramientas

Mirakl Connect

Salesforce

Gong

Google Workspace

Confluence

Dust

Catalog Transformer

Descripción del empleo

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

Solution Consultant Intern — Mirakl Connect Paris | January - June 2027 (6 months)

The Team You'll Join

You’ll be part of our EMEA Solution Consulting team led by Jonathan D'Elissagaray, Director of Solution Consulting. The team consists of two Solution Consultants focused on Mirakl Connect, working alongside four Platform Consultants covering B2B customers across Southern Europe and the Middle East. Together, you’ll be helping sellers successfully onboard and grow through the Mirakl Connect ecosystem.

About Mirakl Connect

Mirakl Connect is Mirakl’s ecosystem platform, connecting marketplace operators and sellers to simplify partnerships, onboarding, and growth. Trusted by leading brands such as Macy's and Lacoste, Mirakl Connect helps sellers discover new marketplace opportunities while enabling marketplace teams to efficiently onboard and manage their seller ecosystem at scale.

Your Impact

• Support and progressively take ownership of end-to-end seller onboarding on Mirakl Connect, starting with simpler cases and building towards greater autonomy
• Guide sellers through key onboarding steps and deliver clear enablement sessions tailored to audiences with varying levels of technical knowledge
• Develop expertise in Catalog Transformer - Mirakl's AI-based catalogue management product - and support sellers in troubleshooting and optimising their catalogues
• Contribute to scaling onboarding by creating and improving documentation, guides, and internal content, and by identifying opportunities for process and reporting automation
• Collaborate cross-functionally with Sales, Product, Support, and Data Science/AI teams, capturing feedback from onboarding activities to continuously improve the seller experience

What You'll Bring to the Role

Experience:

• Currently enrolled in a Master's programme (M1 or M2) at a business school, engineering school, or equivalent institution, available for a six-month internship from January 2027
• At least one previous internship or corporate experience, ideally in an enterprise environment
• Demonstrated interest in technology, SaaS platforms, or digital products
• Familiarity with APIs, data, or automation tools is a plus but not required

Skills:

• Autonomous and solution-oriented, with solid project management skills and the ability to see tasks through from start to finish
• Strong communication and teaching skills, able to explain technical concepts clearly to non-technical audiences
• Curious and proactive, with a genuine interest in AI and a willingness to use it practically, including for troubleshooting AI-based products
• Organised and able to manage multiple priorities effectively in a fast-paced environment
• Comfortable working in English across an international, cross-functional team

Tools Used:

• Mirakl Connect
• Salesforce
• Gong
• Google Workspace (Sheets, Slides, Drive)
• Confluence
• Dust
• Catalog Transformer

Languages: