Software Deployment Manager / Digital Application Engineer (m/f/x)

Hager; Obernai; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Hager Group is seeking a Digital Application Engineer / Software Deployment Manager to take ownership of deploying Hagercad across France, the United Kingdom, Ireland and Africa. This permanent role reports to the Go To Market & Analytics Manager based in Obernai, France.

You will act as the main interface with market teams, translate field needs into clear requirements for Product & Software teams, and coordinate launches with the respective countries.

Qualifications

• Higher technical education in Electrical Engineering or related discipline.
• Strong analytical and communication skills.
• Fluent French and professional English; German is a plus.

Responsabilités

• Act as the main interface with Hager teams across markets, collect needs and translate them into clear requirements for Product & Software teams.
• Facilitate regular exchanges with teams in several European countries and worldwide through workshops and coordination.
• Drive the market launch of Hagercad releases by preparing communication materials, release notes and deployment plans and coordinating launches with the relevant countries.
• Organise field testing with local markets, analyse user feedback and contribute to product improvements.
• Develop training and enablement materials and support local teams in promoting and adopting the application.
• Coordinate incidents and enhancement requests between markets, Product Owners and Software Development teams through to resolution.

Connaissances

Analytical skills

Communication skills

Teamwork

French fluency

Professional English

German a plus

Formation

Engineering degree or equivalent (Electrical Eng/Industrial IT)

Description du poste

Why join our Connected Software Factory?

At Hager Group, our Connected Software Factory develops more than twenty software solutions and applications for electrical professionals and connected buildings, ranging from mobile apps and web applications to Windows-based engineering tools.

Within the Connected Software Factory, the Go To Market & Analytics team acts as the bridge between our markets and Product & Software teams. We capture field needs, support product launches and ensure that our digital solutions are successfully adopted and continuously improved.

We are looking for a Digital Application Engineer / Software Deployment Manager (M/F/X) who will take ownership of the deployment of Hagercad, one of our key electrical installation design solutions, across France, the United Kingdom, Ireland and Africa.

As a Digital Application Engineer / Software Deployment Manager, you will report to the Go To Market & Analytics Manager based in Obernai, France, on a permanent contract.

What You Will Do

• Act as the main interface with Hager teams across the different markets, collect business needs and field feedback and translate them into clear and actionable requirements for Product & Software teams.
• Facilitate regular exchanges with teams in several European countries and in the world through workshops, alignment meetings, request follow-up and stakeholder coordination.
• Drive the market launch of new Hagercad releases by preparing communication materials, release notes and deployment plans and coordinating launches with the relevant countries.
• Organise field testing with local markets, analyse user feedback and contribute to identifying product improvements and future enhancements.
• Develop training and enablement materials and support local teams in promoting, understanding and driving adoption of the application.
• Coordinate incidents and enhancement requests between markets, Product Owners and Software Development teams through to resolution, while using field feedback to continuously improve products and processes.

Your Profile

• Higher technical education, ideally an Engineering degree or equivalent qualification in Electrical Engineering, Electrotechnics, Industrial IT or another relevant technical discipline.
• Good understanding of technical and digital environments; knowledge of electrical engineering is a strong asset, together with the ability and interest to quickly develop expertise in this field.
• Excellent analytical, synthesis and communication skills, with the ability to structure field requirements, identify friction points and translate them into concrete actions.
• Autonomy, proactivity and strong teamwork skills in an international and multicultural environment, combined with fluent French and professional English; German would be an additional asset.

What we offer?

• Personalized onboarding experience program designed to make your first days smooth
• Opportunities to learn and grow through Hager Group’s awarded Hi University.
• Internal career opportunities, over 25% of our recruitments are through internal mobility

What are the recruitment stages?

• Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
• You will be invited for a first interview with the hiring manager & the recruiter
• A second Interview will be then organized with the N+2 & the HR manager