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SoftPro is seeking an Associate Configuration Specialist to join the Business Services Team in Raleigh, NC, with hybrid work options or remote eligibility. The role focuses on configuring, testing, and optimizing SoftPro Select, partnering with Implementation Specialists to deliver projects, and leading product demos for customers.
Ideal candidates have 4+ years in real estate closings/escrow, deep SoftPro Select experience, strong organizational and communication skills, and proficiency in
SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro’s Headquarters is in Raleigh, North Carolina.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012!
We’re looking for a tech-savvy, detail-driven problem solver to join our Business Services Team. This position is based in Raleigh, NC (hybrid), or as a remote employee. In this position you’ll play a key role in delivering customized solutions that make a real impact for our customers.
Bring our platform to life— configure, test, and optimize SoftPro Select
Partner with Implementation Specialists to ensure seamless project delivery
Lead engaging product demos that showcase our powerful tools
Turn ideas into action— gather requirements, scope projects, and track progress
Manage custom client solutions from concept to completion
Maintain clear, organized project documentation
Help improve processes and create helpful customer resources
4+ years in real estate closings/escrow (non-negotiable)
Deep experience with SoftPro Select, including formulas
Strong organization, communication, and project management skills
Ability to juggle priorities and thrive in a fast-paced environment
Solid Excel skills
Project management experience? Even better.
Willingness to travel (~10% US)
You'll be at the intersection of technology, real estate, and customer success —helping clients solve real challenges and optimizing how they do business. The work you do will be visible, impactful, and meaningful.
At SoftPro, your ideas are valued, your growth is supported, and your work truly matters. Apply today and help shape the future of real estate technology!
FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.
Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.
FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.